Beauty Supervisor (DULLES Airport)

International Shoppes, LLCVA
134d

About The Position

Supervisors are responsible for the complete operation of designated areas. Work with Terminal/Department management and associates to drive sales and ensure high levels of customer service.

Requirements

  • Minimum of three (3) years of retail experience.
  • Minimum of one (1) year of supervisor/manager experience.
  • Minimum of one (1) year of previous customer service or selling experience.
  • Ability to work in fast-paced environment.
  • Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness).
  • Bi-lingual skills a plus (Arabic, Spanish, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish).

Responsibilities

  • Manage the store in the absence of management, demonstrating outside sales and customer service skills.
  • Supervise sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).
  • Adhere to U.S. Customs regulations and all company policies and procedures.
  • Ensuring client concerns are solved professionally.
  • Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
  • Act as role models of professionalism, ethical behavior and effective decision making at all time.
  • Delegating tasks and following-up to ensure task completion.
  • Observing and providing feedback of Associate performance.
  • Motivating associate to perform at a high level.
  • Training employees to interact with clients in a professional manner.
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