Beauty Sales Consultant

CVS Health • San Anselmo, CA

1d • Onsite

About The Position

CVS Health is seeking a talented, sales-oriented Beauty Sales Consultant who is passionate about the retail beauty industry and committed to providing a top-notch client experience. As a primary beauty advisor, you will share the latest beauty trends and techniques, leveraging your extensive industry knowledge to provide personalized sales service to customers in the store's beauty zone. This role involves building robust customer baskets, engaging in conversations to understand needs, and providing detailed product knowledge. Operationally, you will explain product usage, utilize the monthly sampling program, participate in company sales programs and events, and maintain product displays and hygiene standards. The position requires continuous training and personal growth to ensure sales, product knowledge, and selling skills are current, with a focus on meeting and exceeding sales budgets. You will also be exposed to new products through brand interaction and training, receiving gratis samples, and contributing to customers' well-being.

Requirements

• Sales oriented
• Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
• Strong interpersonal, organizational, and communication skills
• Goal-driven, with an ability to multi-task
• Ability to work independently and as an integral part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures.
• Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and "Peak" Hours
• Ability to perform the tasks listed throughout the job description
• Must demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided)
• Must be at least 18 years old
• In specific CVS stores, we require bilingual beauty advisors that can speak to customers in both English and Spanish.

Nice To Haves

• Prior Beauty Sales Experience
• Current knowledge of beauty products and brands
• Strong passion for beauty
• High school diploma or equivalent preferred

Responsibilities

• Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, as well as subsequent follow-up contact to build lasting relationships.
• Engage in conversation with each customer as they enter the beauty zone; listen to and be sensitive to the customer's information, be conscious of their needs and provide specialized sales advice.
• Maneuver in a conversation to stimulate a different thought process.
• Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible.
• Using the facilities provided, explain how various products help the customer address their needs by educating them of the proper usage and benefits and leveraging the CVS beauty monthly sampling program to build relationships.
• Participate in and represent company sales programs or events that positively impact business.
• Discuss CVS Beauty Club programs and inviting customers to special in-store events or explaining current promotions to close the sale.
• Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts.
• Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience.
• Ensure that all CVS tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner.
• Complete initial 30/60/90-day onboarding training with ongoing training/educational programs to ensure sales, product knowledge, and selling skills are current.
• Execute the established sales plan by meeting the sales budget and tracking your progress to success.
• Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and exceptional customer care.
• Compete with yourself to beat prior sales goals and max out sales budget.
• Maintain a professional appearance in compliance with company guidelines at all times.
• Be plugged in, curious and excited about all of the latest beauty trends and techniques.
• Seek to further your product knowledge and client service skills.
• Perform duties requiring manual dexterity (e.g., ear piercing).

Benefits

• Exposure to the latest and greatest product in the industry through brand interaction, training, and more Gratis.
• Free samples (Gratis).
• Brand partners and other colleagues will present and discuss new and upcoming products and provide training on various initiatives.
• Helping people on their path to better health.
• Comprehensive and competitive mix of pay and benefits.
• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed