Beauty Sales Consultant

CVS Health•Montebello, CA

1d•Onsite

About The Position

The Beauty Sales Consultant at CVS Health is a sales-oriented role focused on providing a top-notch client experience in the retail beauty industry. As the primary beauty advisor, you will engage with customers in the beauty zone, offering personalized sales service, sharing the latest beauty trends and techniques, and building lasting relationships. This involves effective upselling, suggestive selling, and follow-up contact. You will act as a brand expert, answering customer questions, educating them on product usage, and leveraging the CVS beauty monthly sampling program. The role also includes participating in company sales programs, discussing CVS Beauty Club, maintaining product displays, and ensuring hygiene standards in the beauty zone. Consultants are expected to complete initial and ongoing training, meet sales budgets, and maintain a professional appearance while staying current with beauty trends and product knowledge.

Requirements

Sales oriented
Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
Strong interpersonal, organizational, and communication skills
Goal-driven, with an ability to multi-task
Ability to work independently and as an integral part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures.
Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and "Peak" Hours
Ability to perform the tasks listed throughout the job description
Must demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided)
In specific CVS stores, we require bilingual beauty advisors that can speak to customers in both English and Spanish.
Must be at least 18 years old

Nice To Haves

Prior Beauty Sales Experience
Current knowledge of beauty products and brands
Strong passion for beauty
High school diploma or equivalent preferred

Responsibilities

Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, as well as subsequent follow-up contact to build lasting relationships.
Engage in conversation with each customer as they enter the beauty zone; listen to and be sensitive to the customer's information, be conscious of their needs and provide specialized sales advice.
Maneuver in a conversation to stimulate a different thought process and confidently use verbal skills to generate sales.
Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible.
Explain how various products help the customer address their needs by educating them of the proper usage and benefits.
Leverage the CVS beauty monthly sampling program to build relationships.
Participate in and represent company sales programs or events that positively impact business.
Discuss CVS Beauty Club programs and invite customers to special in-store events or explain current promotions to close the sale.
Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts.
Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience.
Ensure that all CVS tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner.
Complete initial 30/60/90-day onboarding training with ongoing training/educational programs to ensure sales, product knowledge, and selling skills are current.
Execute the established sales plan by meeting the sales budget and tracking your progress to success.
Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and exceptional customer care.
Compete with yourself to beat prior sales goals and max out sales budget.
Maintain a professional appearance in compliance with company guidelines at all times.
Be plugged in, curious and excited about all of the latest beauty trends and techniques.
Seek to further your product knowledge and client service skills.

Benefits

Exposure to the latest and greatest product in the industry through brand interaction, training, and more Gratis.
Free samples (Gratis).
Brand partners and other colleagues will present and discuss new and upcoming products and provide training on various initiatives.
Helping people on their path to better health.
Comprehensive and competitive mix of pay and benefits.
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources, based on eligibility.