Beauty Manager- Greater Houston Area
About The Position
H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Beauty Manager, you'll lead the Store's Beauty team to provide superior customer service, while maintaining the department on a daily basis. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that make H-E-B The Greatest Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure your Customers and Partners come first? HEAD FOR BUSINESS... the know-how to combine first-class customer service and merchandising / selling? PASSION FOR RESULTS... ability to handle stressful situations in a fast-paced, multi-tasking environment? We are looking for: - completion of SORM training - leadership experience - drive for financial results What is the work? Management: - Spends the majority of time using independent judgment in making employment-related and business decisions, or effectively recommending such decisions, including product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters - Oversees execution of promotions and events - Ensures proper training for team is completed; drives team development - Provides continual feedback to ensure Beauty team's expectations are being met; holds team accountable - Communicates goals and objectives with Beauty team and leadership - Owns personal development through pursuing leadership and product knowledge training - Executes processes per Beauty standard operating procedures (SOPs) - Maintains positive relationships with vendors Sales / Analytics: - Communicates profitability expectations to team; drives team to meet or exceed expectations - Applies firm knowledge of financials; executes process to achieve goals - Executes the corporately-driven merchandising plan on a daily basis - Provides customer service; applies suggestive selling, reactive customer engagement, reactive maintenance, daily paperwork maintenance; implements safety program - Exhibits passion for product and customer service; drives customer engagement for department - Ensures appropriate signage in all areas of the Beauty department - Ensures 100% in-stocks conditions and inventory control
Requirements
- Eighteen (18) years of age or older
- 3+ years of experience
- Leadership experience in a complex environment, with multiple direct reports
- Experience in ordering, inventory maintenance, and shrink control
- Completion of the SORM training program
Nice To Haves
- Proficiency on H-E-B systems (preferred)
- Advanced communication and customer service skills
- Advanced organization skills
- Ability to adhere to the mandatory Store management dress code policy
Responsibilities
- Spends the majority of time using independent judgment in making employment-related and business decisions, or effectively recommending such decisions, including product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters
- Oversees execution of promotions and events
- Ensures proper training for team is completed; drives team development
- Provides continual feedback to ensure Beauty team's expectations are being met; holds team accountable
- Communicates goals and objectives with Beauty team and leadership
- Owns personal development through pursuing leadership and product knowledge training
- Executes processes per Beauty standard operating procedures (SOPs)
- Maintains positive relationships with vendors
- Communicates profitability expectations to team; drives team to meet or exceed expectations
- Applies firm knowledge of financials; executes process to achieve goals
- Executes the corporately-driven merchandising plan on a daily basis
- Provides customer service; applies suggestive selling, reactive customer engagement, reactive maintenance, daily paperwork maintenance; implements safety program
- Exhibits passion for product and customer service; drives customer engagement for department
- Ensures appropriate signage in all areas of the Beauty department
- Ensures 100% in-stocks conditions and inventory control
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
