Hourly Beauty Manager- Greater Houston Area

HEB•The Woodlands, TX

About The Position

H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Beauty Manager, you'll lead the Store's Beauty team to provide superior customer service, while maintaining the department on a daily basis. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that make H-E-B The Greatest Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure your Customers and Partners come first? HEAD FOR BUSINESS... the know-how to combine first-class customer service and merchandising / selling? PASSION FOR RESULTS... ability to handle stressful situations in a fast-paced, multi-tasking environment?

Requirements

Eighteen (18) years of age or older
3+ years of experience
Leadership experience in a complex environment, with multiple direct reports
Experience in ordering, inventory maintenance, and shrink control
Completion of the SORM training program

Nice To Haves

Proficiency on H-E-B systems (preferred)
Advanced communication and customer service skills
Advanced organization skills
Ability to adhere to the mandatory Store management dress code policy

Responsibilities

Spends the majority of time using independent judgment in making employment-related and business decisions, or effectively recommending such decisions, including product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters
Oversees execution of promotions and events
Ensures proper training for team is completed; drives team development
Provides continual feedback to ensure Beauty team's expectations are being met; holds team accountable
Communicates goals and objectives with Beauty team and leadership
Owns personal development through pursuing leadership and product knowledge training
Executes processes per Beauty standard operating procedures (SOPs)
Maintains positive relationships with vendors
Communicates profitability expectations to team; drives team to meet or exceed expectations
Drives team to meet or exceed expectations
Applies firm knowledge of financials; executes process to achieve goals
Executes the corporately-driven merchandising plan on a daily basis
Provides customer service; applies suggestive selling, reactive customer engagement, reactive maintenance, daily paperwork maintenance; implements safety program
Exhibits passion for product and customer service; drives customer engagement for department
Ensures appropriate signage in all areas of the Beauty department
Ensures 100% in-stocks conditions and inventory control