Full-Time Beauty Lead Advisor - Sephora

KOHLS-posted 11 days ago
Full-time • Mid Level
Onsite • South Bend, IN
5,001-10,000 employees
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As Beauty Lead Advisor, you will drive sales through an authentic passion for beauty and engage the team and clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards. You will guide the team to meet Sephora at Kohl’s standards and ensure an excellent overall client experience.

  • Provide guidance for the Beauty Team through strong partnership with the Store Manager
  • Communicate initiatives, between Store Manager and Beauty Advisors, providing feedback and coaching
  • Act as a point of contact for Store Manager, Sephora Training Team and other partners
  • Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products
  • Provide credibility to the client through knowledge of products and beauty trends
  • Inspire clients through demonstrating products and application of products
  • Understand and execute the sales plans to support and meet goals
  • Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards
  • Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer experience
  • Actively engage and complete all required training to expand knowledge
  • Support omni-processing within the department
  • Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes
  • Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture
  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
  • Supporting and executing safety and shortage reduction programs following company guidelines
  • Accomplishing multiple tasks within established timeframes
  • Following company policies, procedures, standards and guidelines
  • Maintaining adherence to company safety policies for the safety of all associates and customers
  • Receiving, understanding and proactively responding to direction from leaders and other company personnel
  • Other responsibilities as assigned
  • Authentic passion for beauty
  • 3 years of client-facing retail or service industry experience
  • Excellent written and verbal communication skills with the ability to influence in a clear and concise manner
  • Availability to work days, nights, weekends and holidays
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