About The Position

Your Dreams, Our Future. Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences. Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world. At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life. JOB SUMMARY This position is responsible for promoting Shiseido products and THE POWER OF GOOD while working within a customer-focused business; One that unlocks the power of relationships and creates a greater sense of belonging. Engages in an authentic, warm and inspirational customer experience. Focused on achieving individual sales goals to support the store in achieving target daily. Commits to learning and embracing artistry skills through our lens of natural beauty redefined focus. Maintains awareness and compliance in operational procedures and company policies.

Requirements

  • Embodies the spirit of Shiseido, as applicable, with a dedication to empowering our customers to look good, feel good and do good for others. Embraces the belief that the little choices we make can create a big difference - from looking after our local communities to the wider well-being of the planet. Has a deep-seated passion for people and a commitment to act as an advocate for Shiseido in our approach to beauty.
  • Achieve sales results.
  • Effectively communicate and build relationships.
  • Maintain composure and act ethically.
  • Demonstrate a willingness to learn.
  • Minimum of l+ years of selling experience.
  • Open flexibility to work during peak traffic times including evenings, weekends and holidays, as well as a willingness to adjust to specific needs of the business.
  • Adhere to company time and attendance policy.
  • Uphold Shiseido dress code which includes wearing Shiseido products, as applicable.
  • Be in a fragrance-filled environment.
  • Lift, push and pull up to 25 pounds.
  • Stand for up to 8 hours.
  • Be Bilingual English/Korean/Japanese/Chinese
  • Be 18 years or older.

Nice To Haves

  • Experience in customer focused industry.
  • Artistry experience preferred.

Responsibilities

  • Consistently creates a welcoming environment for our customer, through our Connect, Customize and Commit service model, which focuses on personally connecting with them, customizing their beauty routines and committing to a genuine and ongoing relationship.
  • Achieve personal sales goals through impeccable customer service. Utilizes company provided tools to track progress. Communicates learning needs to store management.
  • Demonstrate urgency to achieve hourly goals with increased awareness of contributing productivity, such as average dollar sale, conversion and key category goals.
  • Provide professional and knowledgeable consultation.
  • Demonstrate Shiseido products through services such as Facial Massage / Make-up application and maintains minimum service goals set forth by AE.
  • Maintain accurate product lifecycle through processes that include, but not limited to, cycle counts, shipment processing and placement.
  • Support effective inventory management through accurate POS transactions.
  • Uphold consistent standards of cleanliness and organization on sales floor and in backroom.
  • Communicate maintenance concerns to store management.
  • Participate in the implementation of visual floor sets. Assists in merchandising & marketing maintenance.
  • Use automated systems effectively.
  • Maintain proper inventory level.
  • Display merchandises attractively.

Benefits

  • Medical, Dental, & Vision Insurance
  • Life and Disability Insurance
  • Paid Time Off
  • Paid Volunteer Days
  • Paid Company Holidays
  • Paid Parental Leave
  • 401K with 6% Company Match
  • Talent Development & Learning Programs
  • Internal & International Mobility
  • Product Discounts & Annual Gratis
  • Employee Led Affinity Groups
  • Tuition Reimbursement

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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