Beauty Concierge - Santa Anita

Nordstrom•Arcadia, CA

1d•Onsite

About The Position

The ideal Beauty Concierge candidate is detail oriented, results driven, and committed to providing outstanding customer service every day. This role involves greeting and directing customers, assisting with cosmetic inquiries and products, and acting as a general store resource for both customers and employees. The position requires possessing knowledge of the cosmetics area to provide information and directions, maintaining a high level of confidentiality, and making deliveries to customers. Nordstrom is a fast-moving fashion company with a heritage of service, empowering employees to be innovative, creative, and focused on providing the best service to customers, while remaining committed to diversity and rewarding great work.

Requirements

Ability to communicate clearly and professionally with coworkers and customers
Ability to suggestive sell and connect customers to salespeople
Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment
Strong decision-making and problem-solving skills

Responsibilities

Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of other services
Possess knowledge of the cosmetics area in order to provide customers and employees with information and directions
Support store operations by being a general store resource for customers and employees
Maintain a high level of confidentiality
Make deliveries to customers