Beauty Brand Associate - Maple Hill Pavilion

The Gap-posted 3 months ago
Kalamazoo, MI
5,001-10,000 employees
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
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At Old Navy, we're all about celebrating beauty in every form-and we're looking for a Beauty Brand Associate who shares that passion. In this role, you'll be a go-to expert on the sales floor, solving our customer's styling and service needs by navigating Old Navy's best-of beauty and personal care curation, offering personalized beauty recommendations, and creating a welcoming, inclusive shopping experience.

  • Greet every customer with enthusiasm and help customers find beauty products that suit them best
  • Stay current on Old Navy and 3rd Party featured brands, new arrivals, and beauty trends
  • Demonstrate product knowledge across all beauty and personal care categories
  • Support brand events, in-store demos, and seasonal promotions
  • Maintain clean, well-stocked, and visually appealing displays
  • Help meet daily sales goals through suggestive selling and upselling
  • Collaborate with team members to deliver an exceptional guest experience
  • Provide feedback on the beauty experience and how customers are responding
  • Promote loyalty by educating customers about our loyalty programs
  • Be accountable to personal goals which contribute to overall store goals and results
  • Support sales floor, fitting room, cash wrap, back of house, based on business needs
  • A love for beauty and a desire to help others feel confident
  • Strong communication and customer service skills
  • A team player who thrives in a fast-paced retail environment
  • Willingness to learn about new products and share that knowledge
  • Previous retail or beauty experience is a plus, but not required
  • Availability to work evenings, weekends, and holidays as needed
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees
  • One of the most competitive Paid Time Off plans in the industry
  • Employees can take up to five 'on the clock' hours each month to volunteer at a charity of their choice
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay
  • Employee stock purchase plan
  • Medical, dental, vision and life insurance
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