Belk Stores Of Virginia-posted about 1 year ago
Part-time • Entry Level
Suffolk, VA

The Cosmetic Beauty Advisor plays a crucial role in driving sales and providing exceptional customer service within the store. This position is responsible for executing the Belk direction, meeting sales goals, and ensuring a high level of customer satisfaction. The advisor will work closely with store management to optimize business operations and maintain store standards.

  • Meeting or exceeding personal sales per hour goals
  • Being a role model and demonstrating excellent selling skills and customer service
  • Executing successful promotions and special events/pre-sells/GWP's
  • Driving sales through customer clienteling
  • Working with store management to optimize business to business
  • Achieving assigned $ line goal
  • Identifying and reducing shrinkage in area
  • Meeting or exceeding SPH goal
  • Meeting or exceeding credit application goals
  • Thanking each customer by name following a purchase
  • Handling each transaction efficiently and accurately
  • Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
  • Building customer clientele base
  • Recording and protecting personal identifying customer information
  • Maintaining floor and stock areas consistent with store standards in presentation and hygiene requirements
  • Unpacking new merchandise in a timely manner
  • Ensuring timely set-up including signage for promotional events
  • Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's
  • Maintaining Belk and vendor professional dress standards (uniforms) and appearance
  • Cooperating with fellow associates and management
  • Complying with store policies concerning attendance, tardiness, and associate handbook
  • Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager
  • Assisting with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate
  • Must be at least 16 years old
  • Strong selling skills and customer service orientation
  • Ability to meet sales and credit application goals
  • Experience in retail or customer service environment preferred
  • Experience with beauty products
  • Knowledge of current beauty trends
  • Ability to build and maintain customer relationships
  • Access to tools and resources necessary to be effective in the job
  • Opportunities to meet with senior leadership
  • Inclusive and vibrant work environment
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