Beauty Advisor - Le Labo (Cosm)

Saks Fifth Avenue

1d•Onsite

About The Position

What This Position is All About Under direction from the Cosmetics Selling Manager, the Beauty Advisoris responsible for providing outstanding customer service, building individual and vendor line sales volumes, establishing and maintaining customer relationships, working effectively with other team members and establishing new Saks Fifth Avenue accounts, while demonstrating consistent adherence to company standards and procedures. Additionally, the Beauty Advisor will focus on in-house training programs, pre-booked facial consultation events, and maintaining a properly merchandised counter while proficiently closing the retail sale. Utilizing Saks Fifth Avenue's clienteling system, the Beauty Advisor is responsible for driving their own business and creating their own success. Who You Are: Strong interpersonal skills who can gain ground without damaging relationships. Can be both direct but diplomatic and gain trust from others quickly. You often go above and beyond your goals. You are a consistent performer with a proven track record in driving positive outcomes through objectives and measures within a large complex organization. Generates a variety of approaches to problem solving quickly including new and novel ideas You Also Have: Minimum 1 year retail experience, preferably in a customer focused, cosmetics environment. Previously demonstrated successful sales experience, exceeding quota. Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision. Ability to learn and utilize online clienteling tools and software proprietary to Saks Fifth Avenue. Focused on attention to detail, taking initiative, and working in a positive working environment. Ability to work well with others, as well as the ability to work independently to drive a successful business. Demonstrate sound business judgment and organizational ability. Demonstrate professional make-up and treatment consultation and application As The Beauty Advisor You Will: Model all Saks Fifth Avenue Principles ( Greet, Relate, Exceed, Attend and Thank) Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals. Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative. Maintain a positive image as a liaison between Saks Fifth Avenue and your designated Account Executive. Utilize Saks Fifth Avenue's online clienteling resource tool to record and maintain client information and preferences to drive your business. Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer. Maintain counter standards by ensuring a clean, tidy and welcoming selling area. Your Life and Career at SFA: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time associates (including medical, vision and dental). An amazing associate discount Thank you for your interest with Saks Fifth Avenue. We look forward to reviewing your application. Saks Fifth Avenue provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks Fifth Avenue complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. " Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations. Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

Requirements

Minimum 1 year retail experience, preferably in a customer focused, cosmetics environment.
Previously demonstrated successful sales experience, exceeding quota.
Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision.
Ability to learn and utilize online clienteling tools and software proprietary to Saks Fifth Avenue.
Focused on attention to detail, taking initiative, and working in a positive working environment.
Ability to work well with others, as well as the ability to work independently to drive a successful business.
Demonstrate sound business judgment and organizational ability.
Demonstrate professional make-up and treatment consultation and application

Responsibilities

Model all Saks Fifth Avenue Principles ( Greet, Relate, Exceed, Attend and Thank)
Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals.
Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
Maintain a positive image as a liaison between Saks Fifth Avenue and your designated Account Executive.
Utilize Saks Fifth Avenue's online clienteling resource tool to record and maintain client information and preferences to drive your business.
Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
Maintain counter standards by ensuring a clean, tidy and welcoming selling area.