Beauty Advisor - Chanel

Saks Fifth Avenue

About The Position

What This Position is All About The Beauty Advisor will be responsible for interacting with clients and providing an elevated client experience. This individual has a strong desire to sell and uses their working knowledge of the beauty business as well as the many services and tools offered to obtain and grow their business. The Beauty Advisor utilizes this knowledge to provide clients with personalized assistance to enhance their shopping experience and reach set goals. Who You Are: Generates a variety of approaches to problem solving new and novel ideas Actively collaborates and contributes to a positive and inclusive team dynamic Constantly looking for opportunity to improve the way things are done Demonstrates comfort in flexing all communication styles and establishes positive interpersonal relationships Has a good sense of timing, is a good listener, and can get a cooperation with little disruption You Also Have: Minimum 1 year retail experience, within the Beauty industry Previously demonstrated successful sales experience, achieving or exceeding goals Ability to learn and utilize online clienteling tools and software and are comfortable using social media and technology. As The Beauty Advisor, You Will: Focus on achieving and exceeding individual Cosmetic sales goals, event sales goals, and department daily & monthly sales goals Provides a dynamic service presence to each location Skilled at asking appropriate questions to identify a client’s needs in order to effectively provide them guidance or directions Actively participate on social media; Instagram, etc. to grow your personal brand and business Demonstrate professional make-up and treatment consultation and application Maintain a consistent high level of service by creating and developing excellent client relationships as the brand expert and department representative Cross sell beyond one line to drive results and build the client’s basket Thoroughly knowledgeable on all in-store services and proactively offers the appropriate service to a client to further personalize and enhance their shopping experience Maintain a positive image as a liaison between the company and Account Executives Utilize online clienteling resource tool to record and maintain client information and preferences to drive your business Focus all efforts on providing an exceptional client experience from approach, to application, to closing the sale and following up with the client Maintain counter standards by ensuring a clean, tidy and welcoming space Ad hoc responsibilities as needed Your Life and Career at SFA: Be a part of a team of disruptors focused on stores and redefining the luxury experience. Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time Associates (including medical, vision and dental) An amazing Associate discount Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations. Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

Requirements

Minimum 1 year retail experience, within the Beauty industry
Previously demonstrated successful sales experience, achieving or exceeding goals
Ability to learn and utilize online clienteling tools and software and are comfortable using social media and technology

Responsibilities

Focus on achieving and exceeding individual Cosmetic sales goals, event sales goals, and department daily & monthly sales goals
Provides a dynamic service presence to each location
Skilled at asking appropriate questions to identify a client’s needs in order to effectively provide them guidance or directions
Actively participate on social media; Instagram, etc. to grow your personal brand and business
Demonstrate professional make-up and treatment consultation and application
Maintain a consistent high level of service by creating and developing excellent client relationships as the brand expert and department representative
Cross sell beyond one line to drive results and build the client’s basket
Thoroughly knowledgeable on all in-store services and proactively offers the appropriate service to a client to further personalize and enhance their shopping experience
Maintain a positive image as a liaison between the company and Account Executives
Utilize online clienteling resource tool to record and maintain client information and preferences to drive your business
Focus all efforts on providing an exceptional client experience from approach, to application, to closing the sale and following up with the client
Maintain counter standards by ensuring a clean, tidy and welcoming space
Ad hoc responsibilities as needed