Beaumont 06 Business Center - Business Center Representative - Part-Time

H-E-B • Beaumont, TX

392d • $33,280 - $33,280

About The Position

The Business Center Representative at H-E-B is a part-time role focused on delivering exceptional customer service while performing various tasks related to Business Center services. The position emphasizes a commitment to quality, accuracy, and customer satisfaction, with opportunities for career growth within the company.

Requirements

• High school diploma or GED.
• Minimum age of 18 years.
• Experience as a Checker (preferred).
• Completion of Alcohol Seller's Training (AST).
• Completion of Money Service Business (MSB) training.
• Strong customer service skills.
• PC skills, including Microsoft Outlook and Intranet navigation.

Nice To Haves

• Ability to handle multiple, concurrent tasks.
• Attention to detail, especially during stressful situations.
• Ability to remain composed in fast-paced environments.

Responsibilities

• Provide superior customer service with etiquette and a positive attitude.
• Answer phone calls appropriately and handle customer concerns and complaints.
• Research discrepancies and assist with customer inquiries.
• Use knowledge and suggestive selling techniques to build department/store sales.
• Facilitate all Business Center services and comply with H-E-B security and confidentiality guidelines.
• Conduct transactions on the H-E-B POS System and handle large sums of cash.
• Process, reconcile transactions in compliance with policies and procedures.
• Apply understanding of H-E-B Refund Policy and process returns as applicable.

Benefits

• Competitive hourly wage starting from $16 an hour.
• Opportunity to become an Owner in the company after eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED