Beach Tree - Host/ess - Full Time

Four Seasons Hotels and Resorts • HI

105d • $25

About The Position

The Four Seasons Resort Hualalai is looking for a Host/Hostess who shares a passion for excellence and who infuse enthusiasm into everything they do. Our Hosts/Hostess’ have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction.

Requirements

• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage.
• Three to Six months of restaurant, food and beverage, or equivalent experience is required.
• Successful candidate must possess legal work authorization in United States.
• Ability to accurately read and work with OpenTable systems.
• Weekend & Holiday availability required.

Responsibilities

• Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
• Remove spare covers if necessary.
• Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room.
• Maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.
• Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
• Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.
• Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.

Benefits

• Hourly Rate: $25.62
• An on-site Physical Therapist
• 24-hour access to Indoor and Outdoor Gym
• Holiday, Vacation & Sick pay
• Robust Benefit Plan
• Company Match 401K Plan
• Laundered Employee Uniform
• Free employee meals prepared by the Four Seasons Culinary ‘Ohana
• Complimentary stays at Four Seasons Worldwide
• Training and Development Opportunities
• Employee Recognition Programs

What This Job Offers

• Number of Employees: 5,001-10,000 employees