The Beach Club Spa Receptionist

Spectrum ResortsGulf Shores, AL
4h$14Onsite

About The Position

THE BEACH CLUB SPA RECEPTIONIST As the first representative of the spa, Spa Receptionists are expected to provide exceptional customer service while displaying professionalism face to face as well as over the phone. Assists our guests with any needs while in spa for appointments, ex. Shows guests’ locker room area and helps with any request during their visit. Proper phone etiquette required. All Receptionists will be expected to work days, weekends-as well as some holidays. At Spectrum Resorts, we believe in teamwork, family, and supporting each other. It's just who we are. Is this who YOU are? If so, we may have a place for you at our family of resorts, The Beach Club Resort & Spa in Gulf Shores and Turquoise Place in Orange Beach. Spectrum Resorts is home to team members who want to make a difference in the lives of their work family and the families we host each year. Together, we're redefining the beach vacation into a time when families can truly rest, relax, and reconnect with their loved ones. We’re doing all this while innovating in the industry, nurturing career goals, and celebrating each other's successes. Curious about what it's like to be a world-class team member at Spectrum Resorts? Listen to what the team has to say.

Requirements

  • Excellent guest service skills required
  • Must possess excellent oral and written communication skills
  • Must have basic computer knowledge to include Microsoft Office programs and have the ability to learn property specific systems
  • Must be able to stand/walk for entire shift
  • Must be able to bend, stoop, kneel
  • Must be able to carry up to 20 lbs.

Nice To Haves

  • Prior spa/salon experience a plus!

Responsibilities

  • Assist in maintaining the inventory and upkeep of all spa areas.
  • Greet guests in person and on the phone.
  • Check guests in for appointments.
  • Assist guests with retail purchases.
  • Assist in stocking /merchandising products
  • Collect payment at completion of service and for retail purchases.
  • Responsible for cleaning and replenishing laundry for spa.
  • Assist spa/salon team with duties as requested.
  • Perform opening/closing procedures.
  • Perform other duties as assigned.

Benefits

  • Employee discounts
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