About the position
This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energage’s Top Workplaces USA and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work” for 2024.
Responsibilities
- Own Pipeline Generation: Drive qualified opportunities by managing a high-performing team of inbound, outbound, and international BDRs and SDRs to exceed lead generation targets.
- Optimize Outreach & Conversion: Continuously refine messaging, outreach sequences, and qualification criteria to improve meeting set rates and opportunity conversion.
- Establish & Monitor KPIs: Define and track performance metrics that directly impact pipeline growth, ensuring accountability and data-driven decision-making.
- Coach & Develop Reps: Provide hands-on training, call reviews, and real-time feedback to enhance outbound prospecting, objection handling, and deal acceleration. Manage rotational program for tenured/high performing reps.
- Recruit & Onboard: Hire, train, and retain top talent, fostering a culture of accountability and professional growth.
- Strategic Targeting & Execution: Align with Sales and Marketing to focus efforts on high-priority accounts, ideal customer profiles, and campaign-driven outreach. Analyze best lead sources/verticals to maximize efficiency.
- Leverage Technology & Insights: Utilize Salesforce, Salesloft, ZoomInfo, and other tools to enhance prospecting efficiency and pipeline visibility.
- Iterate & Improve Processes: Identify and implement best practices to increase efficiency, optimize workflows, and maximize pipeline contribution.
Requirements
- 3+ years of experience leading BDR/SDR teams in a high-growth SaaS or tech environment.
- Proven ability to scale teams and drive revenue growth.
- Strong leadership, communication, and coaching skills.
- Hands-on experience with sales tools like Salesforce, Salesloft, ZoomInfo, Orum, and Gong.
- Data-driven mindset with a track record of implementing and optimizing strategies.
- Passion for mentoring and developing high-potential talent.
- Willingness to experiment with new tactics and measure success.
Benefits
- Direct impact on product and culture
- Company equity
- Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
- Flexible work schedule and unlimited vacation policy
- Virtual company events and happy hours
- Fitness subsidies
