BDC Representative

Son's Automotive GroupMcDonough, GA
2d

About The Position

Automotive BDC Associate – Join Our Winning Team! SONS Kia is seeking a motivated Internet Sales Associate (BDC) to join our dynamic sales department. With a commitment to meeting our customers' needs and a loyal client base, we’ve built a reputation for excellence in service. At SONS Kia, we've experienced remarkable growth in recent years. If you're ready to take the next step in your career and join a supportive, thriving environment, we encourage you to apply today! Rest assured, all applications will be handled with the utmost confidentiality.

Requirements

  • Prior experience in a customer service-oriented role
  • A strong team player with a positive attitude
  • Professional, prompt, and courteous demeanor
  • Enthusiastic personality with excellent communication skills
  • Proficient computer skills
  • Willingness to undergo a pre-employment background check and drug screening

Responsibilities

  • Answer customer calls and schedule follow-ups for sales appointments
  • Respond promptly to internet, phone, and live chat inquiries using approved scripts and templates
  • Provide customers with initial product details and direct them to appropriate dealership resources
  • Present preliminary financing options tailored to customer needs
  • Proactively follow up with leads, including those not ready to commit or who miss appointments
  • Collaborate in team and process improvement sessions to maintain positive relationships with teammates, sales teams, and management
  • Utilize the dealership’s CRM system daily for lead tracking and updates

Benefits

  • Employee & Family Purchase Program
  • Medical and Dental Insurance
  • 401(k) Retirement Plan
  • Paid Vacation
  • A welcoming, fair, and family-run business environment
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