BDC Representative

Archie Cochrane Motors • Billings, MT

1d • Onsite

About The Position

Key Responsibilities: Inbound, Outbound and directing phone calls in a courteous and professional manner The role involves engaging customers, managing leads, and providing exceptional service Scheduling customers for vehicle repairs, maintenance and vehicle sales appointments Coordinating with the repair team to ensure timely completion of work Qualifications: Previous experience in a receptionist or administrative role is preferred Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in using office software and computer systems Attention to detail and a high level of accuracy Customer-focused mindset with a commitment to providing exceptional service Resilience and Persistence Soft and problem solving skills Effectively Implementing change Strong moral principles Benefits: Competitive compensation package Health, dental, and vision insurance Retirement savings plan Opportunities for professional development and growth A positive and supportive work environment Archie Cochrane Ford is an equal opportunity employer and welcomes applications from candidates of all backgrounds.

Requirements

• Previous experience in a receptionist or administrative role is preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in using office software and computer systems
• Attention to detail and a high level of accuracy
• Customer-focused mindset with a commitment to providing exceptional service
• Resilience and Persistence
• Soft and problem solving skills
• Effectively Implementing change
• Strong moral principles

Nice To Haves

• Customer service or Sales : 1 year (Preferred)

Responsibilities

• Inbound, Outbound and directing phone calls in a courteous and professional manner
• Engaging customers, managing leads, and providing exceptional service
• Scheduling customers for vehicle repairs, maintenance and vehicle sales appointments
• Coordinating with the repair team to ensure timely completion of work

Benefits

• Competitive compensation package
• Health insurance
• Dental insurance
• Vision insurance
• Retirement savings plan
• Opportunities for professional development and growth
• A positive and supportive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed