BDC Representative/Manager

Franklin Sussex Hyundai • Sussex, NJ

12h • Onsite

About The Position

Franklin Sussex Hyundai is growing, and we’re looking for a motivated Business Development Center (BDC) Representative to join our team! If you’re great on the phone, love helping customers, and want to build a career in the automotive industry, this is your opportunity

Requirements

• Strong communication skills (phone, text, and email)
• Positive attitude and strong work ethic
• Ability to multitask in a fast-paced environment
• Customer service or call center experience preferred (automotive experience a plus, but not required)
• Reliable, punctual, and team-oriented

Nice To Haves

• Customer service or call center experience preferred (automotive experience a plus, but not required)

Responsibilities

• Handle inbound and outbound calls, texts, and internet leads
• Set and confirm sales and service appointments
• Follow up with customers in a professional, friendly manner
• Maintain accurate customer records in the CRM
• Be the first point of contact that creates an exceptional customer experience

Benefits

• FREE COLLEGE OPPORTUNITY WITH STRAYER UNIVERSITY!
• Paid training – we set you up for success
• Competitive pay with bonuses
• Medical, Dental, and Vision benefits
• Life Insurance
• 401(k) retirement plan
• Paid time off and career growth opportunities
• Supportive, professional, and energetic work environment
• New state of the art facility

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed