BDC Agent - Ira Toyota of Manchester

Group 1 Automotive•Manchester, NH

23h

About The Position

Ira Toyota of Manchester is part of the fast-growing Group 1 Automotive , a leader in automotive retail. We are looking to add a qualified Business Development Center (BDC) Agent to our team. In addition to competitive pay, we offer our associates the following benefits: Health, Dental & Vision Insurance Life & Disability insurance 401(k) plan with company match Paid vacation Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment, with job training and advancement opportunities

Requirements

Auto dealership Internet or Business Development Center (BDC) experience is preferred
Proven sales experience, preferably in the automotive industry
Superior communication and customer service skills
Excellent follow-through skills
Solid working knowledge of the Internet
Familiarity with automotive financing
Maintaining a positive, can-do attitude
High School Diploma or equivalent
All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment

Responsibilities

Handle inbound leads (phone, Internet) and direct to appropriate contact
Contact present customers (phone, email) to maintain and improve customer loyalty
Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
Work with sales department to develop sales strategies and techniques
Research and stay current in consumer and industry trends
Communicate industry news and trends to management and dealership employees
Outstanding Customer Service