BDC Administrator

Lithia & Driveway•Nanuet, NY

11d•$50,000 - $70,000

About The Position

Now Hiring BDC Administrators! If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success! We are committed to Growing our Company and Growing our People! We are one of over 300 Lithia & Driveway dealerships nationwide. Come be a part of the Automotive Industry future with the Lithia & Driveway family, a Fortune 200 company. We are growing fast! And with growth comes opportunity! Responsibilities: The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership. Gather accurate customer information to create a database for continual follow-up and retention Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions. Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention. Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

Requirements

Ability to present information in a clear and professional manner.
Ability to manage one’s own time effectively.
Ability to type efficiently.
Basic & phone computer skills.
High School graduate or equivalent, 18 years or older required.

Responsibilities

Developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
Gather accurate customer information to create a database for continual follow-up and retention
Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.