Bay Host, Bartender, Bar Back, Service Support, Golf Services

Topgolf•Miami Gardens, FL

About The Position

At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success! We’re seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players’ and fellow Playmakers’ faces. What You’ll Need to Succeed as a Golf Service Associate A Positive Attitude – Because being a grump is no fun! One Team Mentality – We believe the phrase “Teamwork makes the dream work” will never go out of style. Player Focus: You obsess over making our Players’ experience the absolute best it can be. Ability to Thrive in a Popular Environment : Keeping calm when things get popular is where you shine. Previous Experience in Hospitality or Entertainment: This is simply a plus, NOT a must. We all have to start somewhere! What you will do in the role: Role and Interaction with Players: Welcome and assist players with check-in and reservations, ensuring they have all the info they need to get started and enjoy their Topgolf experience to the fullest. Key Aspect of the Role: Provide detailed information about the venue, gameplay, and current promotions, helping players make the most of their visit and enhancing their overall experience. Key Aspect of the Role: Assist with golf clubs and equipment, ensuring players have the right gear to improve their game and have a great time. Contribution to Topgolf and Other Playmakers: Keep the venue clean, organized, and inviting, from tidying up the retail area to offering players helpful guidance and recommendations. Commitment to Safety and Sanitation: We provide a safe and fun environment for all who come to play by sticking to safety and sanitation standards, keeping the guest services area clean, safe, and compliant—because a great experience starts with a clean and safe environment! Commitment to Topgolf's Core Values: Live the Topgolf values—Fun, One Team, Excellence, Courage, and Caring—every day, ensuring every player has an exceptional time and every playmaker feels supported! Physical Requirements: Let’s be real—this isn’t your typical desk job! Here’s what you’ll need to do to thrive in this role: Lift and Move Things: You’ll be lifting and moving items up to 50 lbs., including carrying golf bags with clubs across multiple floor levels. Comfort with bending, stooping, and carrying is essential. On Your Feet: Expect to be on your feet for most of the day, so a love for walking throughout your shift. Active Tasks: From task to task, you’ll be constantly engaged in a variety of physical activities. A can-do attitude is essential! Endurance: Whether it’s a long shift or tackling a task that takes time, we’re looking for someone who can keep up the pace in a high-volume working environment What You’ll Need to Succeed as a Service Support Playmaker A Positive Attitude – Because being a grump is no fun! One Team Mentality – We believe the phrase “Teamwork makes the dream work” will never go out of style. Player Focus: You obsess over making our Players’ experience the absolute best it can be. Ability to Thrive in a Popular Environment : Keeping calm when things get popular is where you shine. Previous Experience in Hospitality or Entertainment: This is simply a plus, NOT a must. We all have to start somewhere! What you will do in the role: Role and Interaction with Players: Greet every Player with a smile and friendly energy. Deliver food and drinks to bays efficiently, making sure every Player has what they need for an awesome experience Key Aspect of the Role: Assist in preparing non-alcoholic beverages, maintain clean and stocked service areas, bus bays and tables, and fold napkins to Topgolf standards. Contribution to Topgolf and Other Playmakers: Jump in to support the team where needed—whether that’s restocking stations, helping on the tee line, or keeping common areas clean. Commitment to Safety and Sanitation: We provide a safe and fun environment for all who come to play by sticking to safety and sanitation standards, keeping the work area clean, safe, and compliant—because a great experience starts with a clean and safe environment! Commitment to Topgolf's Core Values: Live the Topgolf values—Fun, One Team, Excellence, Courage, and Caring—every day, ensuring every player has an exceptional time and every playmaker feels supported! Physical Requirements: Let’s be real—this isn’t your typical desk job! Here’s what you’ll need to do to thrive in this role: Lift and Move Things: You’ll be handling items up to 50 lbs., including transporting food trays up and down different elevations and stairs. Comfort with lifting, bending, stooping, and carrying is essential. On Your Feet: Expect to be on your feet for most of the day, so a love for walking throughout your shift. Active Tasks: From task to task, you’ll be constantly engaged in a variety of physical activities. A can-do attitude is essential! Endurance: Whether it’s a long shift or tackling a task that takes time, we’re looking for someone who can keep up the pace in a high-volume working environment What You’ll Need to Succeed as a Bay host A Positive Attitude – Because being a grump is no fun! One Team Mentality – We believe the phrase “Teamwork makes the dream work” will never go out of style. Player Focus: You obsess over making our Players’ experience the absolute best it can be. Ability to Thrive in a Popular Environment : Keeping calm when things get popular is where you shine. Experience Serving Food & Beverages – You’ve previously served alcoholic and non-alcoholic drinks in a restaurant, hospitality, or entertainment setting. What you will do in the role: Role and Interaction with Players: Welcome Players to their bays with energy and enthusiasm—connect the dots on why they’re visiting, share all the cool things Topgolf has to offer, and set the stage for an unforgettable time. Actively recommend food, beverage, and gaming options tailored to their visit to enhance their overall experience and drive sales through thoughtful suggestive selling. Key Aspect of the Role: Provide outstanding food and beverage recommendations, take orders quickly and accurately, and keep Bay areas clean and organized by clearing tables, refilling drinks, and maintaining a welcoming space—ensuring Players have everything they need for a smooth, fun-filled experience. Contribution to Topgolf and Other Playmakers: Be readily available with a strong T-line presence, working seamlessly with fellow Playmakers to deliver an unforgettable Player experience—from setting up bays to resolving concerns with a smile. Commitment to Safety and Sanitation: We provide a safe and fun environment for all who come to play by sticking to safety and sanitation standards, assisting with keeping the bay clean and safe—because a great experience starts with a clean and safe environment! Commitment to Topgolf's Core Values: Live the Topgolf values—Fun, One Team, Excellence, Courage, and Caring—every day, ensuring every player has an exceptional time and every playmaker feels supported! Physical Requirements: Let’s be real—this isn’t your typical desk job! Here’s what you’ll need to do to thrive in this role: Lift and Move Things: You’ll be handling items up to 50 lb., so being comfortable with lifting, bending, stooping and carrying things is key. On Your Feet: Expect to be on your feet for most of the day, so a love for walking throughout your shift. Active Tasks: From task to task, you’ll be constantly engaged in a variety of physical activities. A can-do attitude is essential! Endurance: Whether it’s a long shift or tackling a task that takes time, we’re looking for someone who can keep up the pace in a high-volume working environment. What You’ll Need to Succeed as a Bartender A Positive Attitude – Because being a grump is no fun! One Team Mentality – We believe the phrase “Teamwork makes the dream work” will never go out of style. Player Focus: You obsess over making our Players’ experience the absolute best it can be. Ability to Thrive in a Popular Environment : Keeping calm when things get popular is where you shine. Previous Experience Behind the Bar – You’ve expertly crafted and served alcoholic and non-alcoholic beverages in a high-energy restaurant, hospitality, or entertainment setting. What you will do in the role: Role and Interaction with Players: Greet Players with energy and personality—create a welcoming bar experience by connecting with them, learning what brings them in, and recommending drinks they'll love. Go beyond the pour by upselling signature cocktails, shareable bites, and even game upgrades to elevate their visit and keep the good times flowing. Key Aspect of the Role: Mix up a variety of alcoholic and non-alcoholic beverages to perfection, while keeping the bar area neat, stocked, and ready to roll—from cleaning glassware to ensuring smooth operations throughout the day. Contribution to Topgolf and Other Playmakers: Collaborate with other playmakers to deliver top-notch service by going the extra inch—ensuring every Player feels like a VIP, the Topgolf Way. Commitment to Safety and Sanitation: We provide a safe and fun environment for all who come to play by sticking to safety and sanitation standards, keeping the bar clean, safe, and compliant—because a great experience starts with a clean and safe environment! Commitment to Topgolf's Core Values: Live the Topgolf values—Fun, One Team, Excellence, Courage, and Caring—every day, ensuring every player has an exceptional time and every playmaker feels supported!

Requirements

A Positive Attitude
One Team Mentality
Player Focus
Ability to Thrive in a Popular Environment
Comfortable lifting, bending, stooping and carrying things
Comfort with lifting, bending, stooping, and carrying is essential
Love for walking throughout your shift
A can-do attitude is essential
Endurance
Experience Serving Food & Beverages
Previous Experience Behind the Bar

Nice To Haves

Previous Experience in Hospitality or Entertainment

Responsibilities

Welcome and assist players with check-in and reservations
Provide detailed information about the venue, gameplay, and current promotions
Assist with golf clubs and equipment
Keep the venue clean, organized, and inviting
Greet every Player with a smile and friendly energy
Deliver food and drinks to bays efficiently
Assist in preparing non-alcoholic beverages
Maintain clean and stocked service areas
Bus bays and tables
Fold napkins to Topgolf standards
Jump in to support the team where needed
Welcome Players to their bays with energy and enthusiasm
Actively recommend food, beverage, and gaming options tailored to their visit
Provide outstanding food and beverage recommendations
Take orders quickly and accurately
Keep Bay areas clean and organized
Be readily available with a strong T-line presence
Mix up a variety of alcoholic and non-alcoholic beverages to perfection
Keep the bar area neat, stocked, and ready to roll
Collaborate with other playmakers to deliver top-notch service

Benefits

Health, dental, vision, 401(k) playmaker match, paid time off, free mental well-being platform
FREE game play, discounted food and retail items, and weekly Playmaker meals

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