Battle Staff Watch Officer

GD Information Technology • Fairview Park, OH

29d • $85,000 - $115,000 • Onsite

About The Position

MEANINGFUL WORK AND PERSONAL IMPACT The Watch Officer is responsible for maintaining continuous operational oversight and ensuring effective coordination, communication, and response to all incidents and activities within the watch area. This role requires sound judgment, situational awareness, and the ability to make timely decisions in a dynamic environment to support mission objectives and organizational readiness. In charge of after-hours staff and incident response. Make vital decisions on how to address and handle incidents throughout the shift Oversee shift operations specifically after hours and on weekends when Task Leads and other Leadership team members are not immediately available Ensure staff coverage and availability in all areas of the program where applicable Execution of On-Call to address incidents as prescribed in the GECOS Major Incident Plan Execute emergency response procedures and address facility concerns Be able to address security concerns, know how to contact GDIT security and other stakeholders when needed

Requirements

• Analytical Thinking
• Collaborating
• Communication
• Decision Making
• Process Documentation
• 4 + years of related experience
• US Citizenship Required
• Bachelor’s degree in cybersecurity, information assurance, computer science, or a related field preferred; equivalent education, training, or experience accepted.
• Minimum of 4 years of experience in cybersecurity, IT operations, or related technical roles.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication and briefing skills, capable of engaging senior military and government leaders.
• Proven reliability, adaptability, and ability to perform under pressure.
• Familiarity with DoD account request procedures (DD Form 2875) and ACTCS training system.
• Strong organizational and documentation skills; ability to manage multiple priorities.
• Self-motivated and committed to continuous learning and process improvement.
• Must meet DoD 8570.01-M IAT Level II baseline certification (e.g., CompTIA Security+ CE) prior to start.
• Must have a minimum of an active Secret clearance at time of interview be maintained.

Nice To Haves

• Will need to obtain an additional computing environment certification within six-months of hire based on position designation.

Responsibilities

• Serve as the primary point of contact and decision authority for after-hours operations, incidents, and facility matters.
• Oversee shift operations during nights, weekends, and holidays, ensuring adequate staffing, coverage, and continuity of mission support.
• Monitor and update the Master Station Log, NOC/SOC displays, and prepare updates for daily stand-up briefs.
• Track and manage Critical, High, and High-Visibility Incidents, ensuring timely escalation, stakeholder notification, and proper documentation.
• Lead incident coordination and response in accordance with the programs Major Incident Plan, including on-call activation when necessary.
• Ensure facility and security readiness, addressing environmental issues, access control, and physical security incidents as needed.
• Coordinate with IT Operations to ensure accurate and timely notifications and reporting (e.g., NMAs, CCIRs).
• Act as Major Incident POC, providing situational updates to leadership and assisting with COMMOPS briefs.
• Maintain and audit personnel status (PERSTAT) records during day shift operations.
• Support system access and security processes, including reviewing and approving eMASS access requests in accordance with RMF and DoD guidelines.
• Assist in examining system security architectures, identifying vulnerabilities, and supporting authorization efforts per DoD, Army, and NIST requirements.
• Develop and maintain process documentation, SOPs, and training materials to enhance operational efficiency and compliance.
• Proactively manage incidents and monitor network performance to identify and resolve potential problems before escalating.
• Collaborate with other escalation teams to ensure efficient and effective reporting to stakeholders.

Benefits

• Comprehensive benefits and wellness packages
• 401K with company match
• competitive pay
• paid time off
• full flex work weeks where possible
• vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
• short and long-term disability benefits
• life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees