Battery Energy Storage System (BESS) Business Specialist

Jupiter Power•Austin, TX

1d•Hybrid

About The Position

Jupiter Power is an energy infrastructure company focused on the development, construction, trading and operation of battery energy storage assets across U.S. power markets. Formed in 2017, the company is a national leader in energy storage deployment, utilizing its proprietary optimization applications daily to dispatch its fleet and support its offtake customers. Backed by BlackRock’s Diversified Infrastructure business, Jupiter Power has a strategic portfolio of nearly 2,300 MW / 5,000 MWh in operations or under construction and a pipeline of over 12,000 MW in new projects in development. We are seeking a Battery Energy Storage System (BESS) Business Specialist to join our Operations & Maintenance team. In this role, you will be responsible for Specialist supporting the commercial and operational management of energy storage assets with a primary focus on warranty administration, vendor coordination, and documentation processing and approval. This role partners closely with Operations & Maintenance (O&M), Engineering, and external vendors to ensure equipment issues are accurately documented, escalated, and resolved in accordance with OEM warranty requirements and internal processes. The position is well suited for candidates seeking to grow a career in renewable energy business operations and asset management. This role will be based out of our Austin, TX office and is subject to our Company’s return-to-office policy which currently requires a minimum of three days a week in the office.

Requirements

Bachelor’s degree in Business, Engineering, Energy Systems
0–2 years of experience in renewable energy, power generation, maintenance, or technical administration
Strong attention to detail and organizational skills
Proficiency in Microsoft Excel, Word, and document management tools
Ability to follow structured processes, manage multiple priorities, and meet deadlines
Clear written and verbal communication skills

Nice To Haves

Internship or entry-level experience in energy storage, solar, wind, utilities, or industrial operations
Familiarity with lithium-ion battery systems or electrical equipment
Exposure to maintenance records, technical reports, or compliance documentation
Experience working in regulated or safety-critical environments

Responsibilities

Warranty Administration
Prepare, submit, and track warranty claims for BESS and balance-of-plant (BOP) equipment
Monitor claim status, OEM responses, parts shipments, and corrective actions through resolution
Maintain accurate and complete warranty records in Microsoft D365 and internal tracking tools
Vendor Support & Coordination
Support vendor onboarding for O&M activities, including collection, verification, and submission of required documentation
Coordinate cross-functional document workflows for review, approval, and execution
Serve as a point of coordination between vendors, O&M teams, and internal stakeholders
Data Collection & Documentation
Collect, organize, and maintain supporting documentation for warranty claims, including:
Service and maintenance reports
Alarm and fault logs
Photographs and inspection notes
Ensure all documentation meets OEM warranty requirements and internal standards
Performance & Reliability Support
Review basic system performance data to help identify potential warranty-related events
Escalate abnormal trends or recurring issues to senior management for further review
Cross-Functional Collaboration
Communicate with field technicians, O&M personnel, engineers, and vendors to gather required information
Participate in internal meetings related to system performance, reliability, and asset health
Reporting & Administrative Support
Update warranty trackers, dashboards, and logs
Assist in generating reports related to claim volume, resolution timelines, and recovery value
Provide status updates on documentation submissions, reviews, and approvals
Support audits, compliance reviews, and document requests related to warranty activities