Battery/Charger Dock & Door Technician

Doggett Toyota Lift•San Antonio, TX

2d•Onsite

About The Position

The Battery/Charger, Dock and Door Road Technician is responsible for the installation, maintenance, and repair of industrial and warehouse equipment—including loading docks, doors, battery systems, and mechanical/electrical components—while ensuring safety, compliance, and customer satisfaction. Technicians also provide on-site support, perform preventative maintenance, and maintain detailed service records to support efficient operations.

Requirements

High school diploma or equivalent required; associate degree from a technical college preferred. Equivalent experience may be considered.
Minimum of 3 years' experience with industrial or heavy machinery maintenance and repair.
Solid understanding of electrical, hydraulic, powertrain, and engine systems.
Demonstrated mechanical aptitude and troubleshooting ability across a range of equipment.
Familiarity with construction or warehouse machinery and customer use cases.
Strong customer service focus with professional communication and interpersonal skills.
Basic computer proficiency for recordkeeping and equipment diagnostics.
Must own appropriate tools to perform job duties.
Valid driver’s license with a clean driving record (minimum 5 years of driving experience).
Willing and able to operate a forklift safely and in compliance with company policy.
Commitment to safety and compliance with all company, regulatory, and environmental standards.

Nice To Haves

Experience with machine control/guidance systems and battery-powered equipment is a plus.

Responsibilities

Install, troubleshoot, and repair warehouse and industrial equipment, including loading docks, dock levelers, commercial/industrial doors, racking systems, safety bollards, barriers, and industrial fans.
Perform floor repairs and general warehouse infrastructure maintenance.
Diagnose and repair mechanical and electrical systems, including LP/gas/diesel engines, electric motors, hydraulics, drive axles, brakes, lifting equipment, and control systems.
Conduct routine and major repairs in line with manufacturer specifications; safely block, chock, disassemble, and reassemble equipment as needed.
Inspect, maintain, and service customer battery and charging systems, including cleaning, watering, neutralizing, and replacing components.
Fuse lead battery parts using a gas torch and download/analyze charger data to resolve performance issues.
Install and commission equipment at customer sites to ensure full functionality and compliance with specifications.
Provide on-site technical support, troubleshooting, and guidance for equipment issues.
Offer pre-sale technical analysis, product demos, and post-sale customer support to ensure satisfaction and continuity.
Maintain accurate service records, performance reports, and parts inventory to support efficient operations.
Serve as a communication link between the customer and company to ensure seamless service delivery.
Operate forklifts and material handling equipment as needed.
Adhere to all company policies and safety regulations, including OSHA, DOT Hazmat, environmental standards, and ISO9000 compliance.
Participate in safety meetings and maintain a clean, safe, and organized work environment.
Complete assigned technical training and certifications to stay current with evolving equipment and technology.