Battery and Charger Lead Tech

Crown Equipment Corporation • New Berlin, WI

77d

About The Position

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. We support our employees and their professional goals because an investment in our people is an investment in our future. In fact, throughout Crown's history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have traveled their career paths with them. From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward. We are seeking knowledgeable customer focused auto, diesel, aircraft, or forklift technicians to join the Crown team.

Requirements

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks

Nice To Haves

• Technical degree
• Previous battery and charger repair experience
• Welding skills
• Knowledge of various types of testing equipment
• Prior Company experience as a Battery and Charger Technician
• Good mechanical and electrical aptitudes
• Knowledge of electrical/electronic systems
• Ability to read and understand electrical schematics
• Good written/verbal communication skills
• Good customer care skills

Responsibilities

• Communicate daily with Service Customer Care, Dispatcher, and Field Service Manager to determine work schedule.
• Train, motivate, and monitor job performance of Battery and Charger Technicians, including while at customer locations.
• Inspect repairs and scheduled maintenance. Ensure safety practices.
• Review paperwork and timecards.
• Confer with customers and communicate issues to branch management.
• Maintain good customer relations.
• Troubleshoot, diagnose and repair industrial batteries and chargers.
• Perform all assigned planned maintenance on customer industrial batteries and chargers.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Benefits

• Health/Dental/Vision/Prescription Drug Plan
• Flexible Benefits Plan
• 401K Retirement Savings Plan
• Life and Disability Benefits
• Paid Parental Leave
• Paid Holidays
• Paid Vacation
• Tuition Reimbursement
• Award-Winning Service Training
• Company Vehicle for Field Service Technicians
• Tool Insurance
• No Flat Rate
• 40 Hours Per Week plus Overtime
• Uniforms
• Specialty Tools
• Primarily 1st Shift
• Career Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Industry: Machinery Manufacturing
• Education Level: High school or GED