Bath & Bronze Sales & Design Associate

Plumbing Solutions•Irmo, SC

2d•Onsite

About The Position

Inside Sales & Design Associate – Decorative Plumbing, Lighting & Hardware Location: Irmo, South Carolina About the Opportunity Join a thriving, privately owned showroom that's redefining the decorative plumbing, lighting, and hardware experience in Columbia, SC. We're experiencing exciting growth and looking for a sales professional who's passionate about high-end home design and exceptional customer service. This is a ground-floor opportunity where you'll have the independence to build client relationships while enjoying the support and resources of an established, customer-focused company.

Requirements

Background in sales, preferably in home improvement, interior design, or related luxury retail
Strong product knowledge or the ability to quickly master technical details about plumbing, lighting, appliances, and hardware
Excellent communication skills with designers, contractors, and homeowners
Detail-oriented with strong organizational abilities
Self-motivated with a proactive approach to customer engagement
Proven experience in inside sales, retail sales, or customer-facing roles; experience in decorative plumbing, lighting, appliances, hardware, interior design, or luxury home retail is strongly preferred
Ability to quickly learn and retain detailed product knowledge across multiple categories (fixtures, lighting, hardware, appliances)
Strong understanding of design aesthetics, style coordination, and how products fit into broader home design concepts
Comfortable reading and interpreting spec sheets, pricing sheets, vendor catalogs, and basic project plans
Skilled in managing the full sales cycle: quoting, invoicing, special orders, coordinating deliveries, and resolving order discrepancies
Proficiency with CRM systems, point-of-sale systems, and basic computer applications (Outlook, Excel, vendor portals, etc.)
Excellent verbal and written communication skills, with the ability to speak confidently with homeowners, designers, contractors, and tradespeople
Strong consultative selling skills — able to assess customer needs, present tailored solutions, and guide decision-making
Professional and polished demeanor, representing the showroom with warmth, expertise, and product enthusiasm
Proven ability to meet or exceed sales goals through proactive engagement, follow-up, and relationship development
Comfortable reaching out to past clients, designers, and builders to generate repeat business and referrals
Strong negotiation and upselling skills, balanced with client trust and transparency
Accountable and organized, taking ownership of each sale from initial consultation through delivery
Passion for home design, luxury products, and helping clients bring creative visions to life
Highly detail-oriented with strong follow-through and impeccable accuracy when handling quotes and orders
Self-driven, independent worker who thrives in a flexible, high-trust environment
Positive, solution-oriented mindset — able to manage challenges with professionalism and creativity
Team-oriented attitude with a willingness to collaborate and support showroom colleagues
Ability to occasionally lift or move product samples (typically 10–30 lbs.)
Availability to work standard showroom hours, including occasional industry events or vendor trainings
Valid driver’s license for potential local visits to design partners or job sites (if required)

Responsibilities

Guide Customer Decisions Help homeowners, designers, and contractors navigate our curated selection of plumbing fixtures, appliances, lighting, and hardware. Your product knowledge and consultative approach will turn browsers into buyers.
Build Lasting Relationships Develop trust with clients by understanding their vision and delivering tailored solutions. Your ability to listen and advise will generate repeat business and referrals.
Manage the Sales Process Handle quotes, invoicing, and order coordination with precision. You'll own each transaction from start to finish, ensuring a seamless customer experience.
Drive Results Meet and exceed sales targets through proactive outreach, effective upselling, and strategic relationship building. Your success directly impacts your earning potential.
Stay Current Keep pace with design trends and product innovations. Collaborate with suppliers and attend industry training to maintain your expertise.

Benefits

Competitive base salary plus quarterly bonuses and performance incentives
Comprehensive medical, dental, and vision insurance (employer-sponsored)
Generous PTO
Commission potential that rewards your success
Ground-floor opportunity in an expanding company with plans for multiple showrooms
Access to brand-sponsored training and industry events
Career advancement opportunities as we grow
Flexible, family-friendly workplace with a high-trust culture
Work with beautiful, high-end products daily
Supportive team environment backed by a visionary owner
Loyal customer base that values expertise and quality