Bath & Bronze Sales & Design Associate

Plumbing SolutionsIrmo, SC
2dOnsite

About The Position

Inside Sales & Design Associate – Decorative Plumbing, Lighting & Hardware Location: Irmo, South Carolina About the Opportunity Join a thriving, privately owned showroom that's redefining the decorative plumbing, lighting, and hardware experience in Columbia, SC. We're experiencing exciting growth and looking for a sales professional who's passionate about high-end home design and exceptional customer service. This is a ground-floor opportunity where you'll have the independence to build client relationships while enjoying the support and resources of an established, customer-focused company.

Requirements

  • Background in sales, preferably in home improvement, interior design, or related luxury retail
  • Strong product knowledge or the ability to quickly master technical details about plumbing, lighting, appliances, and hardware
  • Excellent communication skills with designers, contractors, and homeowners
  • Detail-oriented with strong organizational abilities
  • Self-motivated with a proactive approach to customer engagement
  • Proven experience in inside sales, retail sales, or customer-facing roles; experience in decorative plumbing, lighting, appliances, hardware, interior design, or luxury home retail is strongly preferred
  • Ability to quickly learn and retain detailed product knowledge across multiple categories (fixtures, lighting, hardware, appliances)
  • Strong understanding of design aesthetics, style coordination, and how products fit into broader home design concepts
  • Comfortable reading and interpreting spec sheets, pricing sheets, vendor catalogs, and basic project plans
  • Skilled in managing the full sales cycle: quoting, invoicing, special orders, coordinating deliveries, and resolving order discrepancies
  • Proficiency with CRM systems, point-of-sale systems, and basic computer applications (Outlook, Excel, vendor portals, etc.)
  • Excellent verbal and written communication skills, with the ability to speak confidently with homeowners, designers, contractors, and tradespeople
  • Strong consultative selling skills — able to assess customer needs, present tailored solutions, and guide decision-making
  • Professional and polished demeanor, representing the showroom with warmth, expertise, and product enthusiasm
  • Proven ability to meet or exceed sales goals through proactive engagement, follow-up, and relationship development
  • Comfortable reaching out to past clients, designers, and builders to generate repeat business and referrals
  • Strong negotiation and upselling skills, balanced with client trust and transparency
  • Accountable and organized, taking ownership of each sale from initial consultation through delivery
  • Passion for home design, luxury products, and helping clients bring creative visions to life
  • Highly detail-oriented with strong follow-through and impeccable accuracy when handling quotes and orders
  • Self-driven, independent worker who thrives in a flexible, high-trust environment
  • Positive, solution-oriented mindset — able to manage challenges with professionalism and creativity
  • Team-oriented attitude with a willingness to collaborate and support showroom colleagues
  • Ability to occasionally lift or move product samples (typically 10–30 lbs.)
  • Availability to work standard showroom hours, including occasional industry events or vendor trainings
  • Valid driver’s license for potential local visits to design partners or job sites (if required)

Responsibilities

  • Guide Customer Decisions Help homeowners, designers, and contractors navigate our curated selection of plumbing fixtures, appliances, lighting, and hardware. Your product knowledge and consultative approach will turn browsers into buyers.
  • Build Lasting Relationships Develop trust with clients by understanding their vision and delivering tailored solutions. Your ability to listen and advise will generate repeat business and referrals.
  • Manage the Sales Process Handle quotes, invoicing, and order coordination with precision. You'll own each transaction from start to finish, ensuring a seamless customer experience.
  • Drive Results Meet and exceed sales targets through proactive outreach, effective upselling, and strategic relationship building. Your success directly impacts your earning potential.
  • Stay Current Keep pace with design trends and product innovations. Collaborate with suppliers and attend industry training to maintain your expertise.

Benefits

  • Competitive base salary plus quarterly bonuses and performance incentives
  • Comprehensive medical, dental, and vision insurance (employer-sponsored)
  • Generous PTO
  • Commission potential that rewards your success
  • Ground-floor opportunity in an expanding company with plans for multiple showrooms
  • Access to brand-sponsored training and industry events
  • Career advancement opportunities as we grow
  • Flexible, family-friendly workplace with a high-trust culture
  • Work with beautiful, high-end products daily
  • Supportive team environment backed by a visionary owner
  • Loyal customer base that values expertise and quality
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service