Basket Designer (Part Time, Day Shifts)

Adams Fairacre Farms, Inc.•Town of Newburgh, NY

20h•$17 - $24

About The Position

At Adams, we prioritize creating a warm and welcoming environment for both our customers and team members. We believe exceptional customer service goes beyond meeting needs—it’s about treating everyone with genuine respect, kindness, and appreciation. Each team member is expected to greet customers personally, serve them with friendly, polite, and knowledgeable assistance, and always put customer needs above other tasks. Additionally, we value a workplace where employees treat each other with the same courtesy and respect as our customers, fostering a collaborative and supportive atmosphere that reflects our commitment to service excellence. Adams Employees are expected to provide friendly service to our valuable customers, ensuring that each experience reflects the commitment to providing quality products that Adams is known for. For the Basket Designer, this means creating beautifully arranged, high-quality gift baskets that meet customer specifications, maintaining fresh and appealing displays, and offering knowledgeable, friendly assistance to help customers choose or customize baskets for any occasion.

Requirements

Knowledge on how to create custom baskets
Excellent customer service skills on the phone and/or in-person
Knowledge of all sweet shop products and offers
Ability to operate Adams’ point of sale systems
Willingness to work collaboratively and communicate with a team of co-workers and managers
Exhibit enthusiasm, positivity and/or knowledge about Adams’ products and quality
Ability to demonstrate and set the example for Adams’ culture and values

Responsibilities

Ensure customers receive the best customer service by providing friendly, polite, and knowledgeable assistance; greet customers personally and thank them for shopping at Adams.
Produce Adams signature baskets and design custom baskets, ensuring color coordination, neatness, and balance; create fruit bouquets if applicable.
Keep displays stocked with an attractive array of baskets and maintain back-stock for holidays; assist with merchandising and fill self-serve bins as needed.
Take and price customer and corporate orders in person or by phone, suggest options for various occasions, and ensure all orders are completed on time for delivery.
Track inventory, order supplies with manager approval, & inform manager when stock is running low.
Maintain product freshness by rotating stock, checking quality, and performing final quality control checks for packaging, sell-by dates, and presentation.
Keep all areas of the department clean, organized, & well-stocked; receive & check deliveries for accuracy.
If assigned, train or supervise associates and assist with related tasks such as making dipped chocolates, specialty drinks, or gift baskets.