BASE24 Engineer

FIS

266d • $65,440 - $106,660

About The Position

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. The International Platform Acquiring Team is adding a BASE24 Engineer. Our team is responsible for the transaction lifecycle from Authorization through to clearing, settlement, billing, and reporting. Globally distributed to facilitate the coverage required to meet the customer demands and service levels.

Requirements

• At least 4 years of experience with Base24.
• Bachelor's degree in Computer Science, Computer Engineering, or other related technical degree, or an additional 6 years of experience in lieu of a degree.
• Experience with Base24 NCPCOM, OBYDALCI, PATHCOM, PATHWAY, SCUP.
• Additional experience with HP Non-Stop TACL, SQL, ISO 8583, APACS Card Payment Processing Business Knowledge.
• ITSM knowledge.

Nice To Haves

• Experience with Prognosis (IR), including setup of Windows servers, HP NonStop configuration, creation of screens and dashboards, publishing of screens and dashboards to Prognosis Web Client, setup of SQL servers and utilization of dynamic thresholds, and setup of alerting.

Responsibilities

• Responsible for the day to day running of the Authorization platform running on HP Non-Stop servers with ACI's Base-24 Classic in house modified software.
• Engaged in all ITSM disciplines, including incident and problem investigations, change and request fulfilment.
• Work closely with Operations, Engineering, Relationship Management and Customer Success teams.
• On-call providing support to the service in the event of an incident.
• Investigate and resolve incidents and find root cause of problems within Service Level Objectives / Agreements.
• Follow planned releases and other changes, plan and implement changes in the production environment.
• Monitor the platform and improve alerting and observability.
• Support projects and workstreams in the Authorisation service.
• Assess and identify automation and efficiency improvements.
• Complete compliance, audit, and mandatory training.

Benefits

• A competitive salary and benefits.
• Time to support charities and give back to your community.
• Parental leave policy.
• Global recognition platform.
• Virgin Pulse access.
• Global employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree