Base Representative, Client Relations - Part Time

Jet Linx Aviation • Englewood, CO

65d • $20 - $30 • Onsite

About The Position

The Base Representative, Client Relations provides on-site support for all base duties as needed. The Base Representative, Client Relations show attention to detail regarding the aesthetic and stocking needs of the respective base and are well-trained in flight greeting and interactions with clients.

Requirements

• Ability to understand and tailor all actions in accordance with defined Jet Linx service standards
• Establish and maintain effective relationships with clients
• Utilize client information for problem resolution and improvements in service
• Ability to work flexible, non-standard hours including nights, weekends, and holidays
• Ability to work both independently and as part of a team
• Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers
• Proficient with Microsoft Office Suite
• Ability to work in a fast-paced environment, with strong attention to detail and organizational skills
• Ability to multi-task and complete work within assigned timelines under minimal supervision.
• Self-motivated and willingness to take initiative to research and resolve problems
• Ability to be flexible and work in an environment with frequent changes to procedures, directions, and expectations
• Ability to handle and maintain confidentiality of sensitive information
• Operate office equipment as needed
• High school diploma or equivalent required
• Ability to obtain a U.S. driver's license
• Proof of eligibility to work in the US

Nice To Haves

• 1 year of professional customer service experience in an environment with elevated service standards preferred
• Aviation industry experience or interest preferred

Responsibilities

• Responsible for purchasing stock in accordance with Jet Linx Service Standards submitting accurate and timely expense reports.
• Proactively communicate, document, and resolve complaints, escalating to management as necessary.
• Operate client vehicles cautiously around property including around aircraft/ground equipment as needed.
• Wash vehicles when appropriate.
• Ensure work area, lobby, meeting areas, entryways and restrooms are clean, organized and inviting in accordance with Jet Linx Service Standards.
• Regular and predictable on-site attendance required.
• Demonstrate Jet Linx's core values and “Supply the High” in all interactions.
• Perform other duties as assigned.

Benefits

• Jet Linx offers a competitive compensation and benefits package to team members.
• Starting hourly wages for this position ranges from $20 to $30 /hour.
• Actual hourly rates are provided is dependent upon geographic location, aircraft size (crew positions), relevant education, training and experience of the candidate.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED