Base Representative, Client Relations - Part Time

Jet Linx Aviation • Houston, TX

160d • $20 - $30

About The Position

The Base Representative, Client Relations provides on-site support for all base duties as needed. This role requires attention to detail regarding the aesthetic and stocking needs of the respective base and involves well-trained flight greeting and interactions with clients.

Requirements

• High school diploma or equivalent required.
• 1 year of professional customer service experience in an environment with elevated service standards preferred.
• Aviation industry experience or interest preferred.

Nice To Haves

• Ability to understand and tailor all actions in accordance with defined Jet Linx service standards.
• Establish and maintain effective relationships with clients.
• Utilize client information for problem resolution and improvements in service.

Responsibilities

• Responsible for purchasing stock in accordance with Jet Linx Service Standards and submitting accurate and timely expense reports.
• Proactively communicate, document, and resolve complaints, escalating to management as necessary.
• Operate client vehicles cautiously around property including around aircraft/ground equipment as needed.
• Wash vehicles when appropriate.
• Ensure work area, lobby, meeting areas, entryways and restrooms are clean, organized and inviting in accordance with Jet Linx Service Standards.
• Regular and predictable on-site attendance required.
• Demonstrate Jet Linx's core values and 'Supply the High' in all interactions.
• Perform other duties as assigned.

Benefits

• Competitive compensation and benefits package.
• Starting hourly wages range from $20 to $30/hour, depending on geographic location, aircraft size, relevant education, training, and experience.

What This Job Offers

• Career Level: Entry Level
• Industry: Air Transportation
• Education Level: High school or GED