BAS Account Manager

Crete UnitedCharlotte, NC
3dOnsite

About The Position

We are seeking a skilled and dependable BAS Account Manager to oversee the day-to-day operations, maintenance, and troubleshooting of building automation systems at Novant Health Presbyterian Medical Center in Charlotte, NC. In this role, you will supervise a team of 8–9 technicians, ensuring the optimal performance of HVAC and energy management systems through regular inspections, proactive maintenance, and prompt resolution of service issues. This is an on-site position based at the healthcare facility, where you will report daily for your shift.

Requirements

  • Minimum 5 years of hands-on experience with BAS systems, preferably in a facility maintenance.
  • Familiarity with major BAS platforms (e.g., Tridium Niagara, Honeywell, Siemens, Schneider, JCI).
  • Working knowledge of HVAC systems, VAV boxes, AHUs, chillers, boilers, and control sequences.
  • Experience reading wiring diagrams, control schematics, and building plans.
  • Strong analytical, communication, and documentation skills.
  • Ability to work independently at a fixed site and manage multiple service tasks.
  • Previous experience leading / managing on site BAS Technicians.

Nice To Haves

  • Tridium Niagara AX/N4 Certification
  • BAS manufacturer-specific training (Distech, Siemens, Honeywell, JCI, etc.)

Responsibilities

  • Perform daily inspections, preventative maintenance, and reactive service of the on-site BAS and related control systems.
  • Monitor system performance and alarms via the BAS interface (e.g., Tridium Niagara)
  • Troubleshoot and repair hardware (sensors, actuators, controllers) and software logic issues in a timely manner.
  • Adjust schedules, setpoints, trends, and sequences in the BAS to optimize energy efficiency and comfort.
  • Collaborate with HVAC, electrical, and IT teams to resolve system-level issues and support facility operations.
  • Coordinate with off-site BAS support teams or vendors when necessary for complex diagnostics or upgrades.
  • Ensure compliance with safety regulations, codes, and company standards.
  • Oversee 8-9 BAS Technicians on a daily basis, offering support and guidance as needed.

Benefits

  • medical
  • Dental
  • Vision
  • 401K
  • Vacation / PTO
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