George Mason University-posted about 1 year ago
Full-time
Fairfax, VA
Educational Services

The BAS Academic Advisor at George Mason University plays a crucial role in guiding undergraduate students who are pursuing a Bachelor of Applied Science degree. This position focuses on interpreting university policies, evaluating academic progress, and assisting students in developing long-term academic and career plans. The advisor will engage with students through various programs and services, aiming to enhance their academic development and prepare them for the job market.

  • Provides academic advising in individual meetings, group events, or presentations for current and aspiring BAS students on topics such as major choice, curriculum selection, and policy interpretation.
  • Plans and implements academic-related virtual events and performs outreach to BAS students for retention efforts.
  • Develops online programs and workshops on academic planning, orientation, and academic status for academic development.
  • Develops, disseminates, and maintains resources to assist students with academic planning and development of academic/career/professional knowledge and skills.
  • Coordinates complex activities to support student academic planning.
  • Understands and implements proper use of rules and procedures concerning confidentiality.
  • Inputs student records into Mason's platform, Navigate.
  • Writes appropriate notes summarizing important information concerning contact with students.
  • Utilizes the Navigate database to create and/or participate in campaigns for targeted outreach to select students.
  • Manages availability within the Student Scheduler in Navigate to enhance the student experience for scheduling appointments.
  • Utilizes Patriot Success database to assist with Mason's retention efforts.
  • Utilizes Banner INB student information system to review student transcripts, records, course registration history, and entering course overrides.
  • Researches and responds to student inquiries by email and records notes in Navigate.
  • Provides feedback for updates to BAS materials to reflect changes in policies and programs.
  • Maintains open professional communication with faculty and administrators to share information and align academic services with the college's mission.
  • Provides input on student request decisions and participates in appeals committee as asked.
  • Provides accurate interpretations of policies and procedures for students, parents, and faculty.
  • Assists with processing of graduation audits, notifies students of discrepancies and follows up on options.
  • Assists with updates to orientation materials each semester.
  • Develops and delivers virtual presentations for prospective students.
  • Responds to inquiries from prospective students and parents.
  • Partners with ADVANCE and the Office of Admissions on the review of applications and transfer credits.
  • Works with community college partners to appropriately advise prospective students on admissions policies and transfer credits.
  • Bachelor's degree in related field or equivalent combination of education and experience.
  • Previous full-time academic advising experience at the college level.
  • Knowledge of Academic Advising best practices, as set by NACADA.
  • Proven ability supporting online, transfer and adult learners.
  • Ability to develop, implement and manage academic programs and services.
  • Excellent organizational, communication and presentation skills.
  • Remote relationship skills: teamwork, collaboration, networking, development.
  • Skilled with Word, Excel, PowerPoint, Teams, Zoom, Blackboard or Canvas, Banner Systems, DegreeWorks or Stellic, and EAB Navigate.
  • Ability to manage multiple tasks and work independently.
  • Master's degree in related field or equivalent combination of education and experience.
  • Extensive experience providing remote academic advising to online, adult, transfer students at the college level.
  • Knowledge of Mason's academic advising systems, and Mason policies and procedures.
  • Demonstrated ability to manage a full advising caseload.
  • Demonstrated ability to successfully work remotely.
  • Website design skills with experience using social media (Twitter, Facebook, Instagram).
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