Bartender

Bear s Restaurant Group • Asheville, NC

3h

About The Position

The Bartender creates a vibrant, welcoming bar environment that elevates the guest experience. They follow company recipes and policies to ensure consistent, high-quality beverages, demonstrate thorough knowledge of the bar and food menus, represent the company brand, deliver exceptional customer service, and maintain a positive atmosphere.

Requirements

• High school diploma or equivalent preferred, and/or at least 1 year of experience in a related industry.
• 1-2 years of previous restaurant or bar experience
• Excellent communication abilities with a friendly and polite demeanor.
• Solid understanding of commonly-used concepts, practices, and procedures within a restaurant environment.
• Strong interpersonal abilities with a collaborative, team-oriented mindset.
• Successful completion of company training program.
• TIPS alcohol certification - must have or obtain within 8 weeks of start date and maintain certification throughout the course of employment.

Responsibilities

• Accurately inputting orders into the system, handling money, processing transactions, and making change.
• Interacting with guests in a friendly manner, managing crowds, and ensuring guests feel at ease.
• Maintaining a clean and organized bar and ensuring backups are ready for the next shift.
• Communicating with team members to ensure order accuracy and guest satisfaction.
• Preparing and serving alcoholic and nonalcoholic beverages according to company recipes.
• Checking guest identification and adhering to responsible alcohol service policies.
• Keeping an attractive bar display by arranging bottles and glasses per Bears Restaurant Group standards.
• Washing and sterilizing glassware.
• Anticipating guest needs and offering assistance proactively.
• Monitoring and replenishing stock levels, including beverages, garnishes, and other bar supplies.
• Cleaning and maintaining bar equipment, tools, and areas to ensure functionality and hygiene.
• Recommending drink pairings to guests.
• Handling guest concerns or complaints professionally and efficiently.
• Performing opening and closing duties, including setting up and breaking down the bar area.
• Maintaining knowledge of current promotions, seasonal specials, and new menu items.
• Assisting in training new bar staff and contributing to a collaborative team environment.
• Practicing safe food handling and maintaining cleanliness at all times.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED