BARTENDER - Casino Floor Service

PENN Entertainment • Aurora, IL

11h • $11

About The Position

The Bartender is responsible for delivering exceptional beverage service to casino guests by taking drink and food orders, expertly mixing and serving alcoholic beverages, maintaining a clean and organized bar area, and accurately processing payments. The ideal candidate has experience in high-volume bartending environments, strong mixology knowledge, and excellent communication and guest service skills.

Requirements

• Must be 21 years of age
• High school diploma or equivalent required
• At least 2 to 3 years of high-volume experience required
• Food Handlers & Bassett Certification required
• Prior bartending experience required; casino or high-volume cocktail bar experience preferred
• Strong knowledge of classic cocktails and martini service
• Excellent communication and guest engagement skills
• Ability to thrive in a fast-paced, high-energy environment
• Must be able to stand for extended periods and lift up to 25 lbs

Nice To Haves

• Prior bartending experience required; casino or high-volume cocktail bar experience preferred

Responsibilities

• Provide fast, friendly, and professional beverage service to casino guests and beverage servers in accordance with company standards
• Prepare and pour drink orders using proper portions, ingredients, and presentation according to established recipes
• Take food and beverage orders accurately and deliver drinks promptly to guests or servers
• Promote casino events, programs, and featured offerings to guests
• Resolve guest service issues in a courteous and professional manner following established procedures
• Operate the cash register/POS system accurately, including entering correct amounts, issuing proper change, and reconciling transactions
• Account for all cash, charge, and complimentary sales while maintaining the integrity of all financial controls
• Maintain a clean, stocked, and organized workstation in compliance with health, safety, and sanitation guidelines
• Monitor guest alcohol consumption and alert management of guests who appear intoxicated, unruly, or disruptive

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED