Restaurant Bartender

Shamin Hotels Master•Colonial Heights, VA

14h•Onsite

About The Position

Bartenders work directly with customers by mixing and serving drink orders. Their responsibilities include verifying age requirements, knowing alcohol pairing and tastes, knowing how to make traditional and classy drinks, processing payments, managing inventory and cleaning bar supplies. Shamin Hotels is looking for individuals who value teamwork, take ownership of their role, and are passionate about serving guests with warmth and hospitality, ensuring their stay is nothing short of perfect. The company seeks candidates with diverse knowledge, skills, and experiences, offering opportunities for growth and excellence for both seasoned professionals and those just starting their careers. Shamin Hotels, founded in 1978 by P.C. Amin and B.N. Shah, has grown from a single hotel to the largest hotel owner and operator in Virginia, with over 70 hotels across multiple states.

Requirements

Be Golden, Collaborate and Help Others Succeed (Team Up)
Be a role model, Embrace Responsibility and Keep Learning (Own It)
Be Positive, Care Deeply and Create Memories (Passionately Serve)
Must have basic Reading, Writing, and Math skills
Must have reliable transportation to and from work
Customer Service Skills required
Prioritization and time management skills required
Must have a strong attention to detail
Gain TIP certification within 3 months of acquiring the job

Nice To Haves

High school diploma, GED certification or equivalent experience preferred

Responsibilities

Verifying age requirements
Knowing alcohol pairing and tastes
Knowing how to make traditional and classy drinks
Processing payments
Managing inventory
Cleaning bar supplies
Sets up a bar with supplies (fruit, garnishes, cocktail napkins, glassware, etc.) and product prior to opening to ensure a smooth flow of service
Ensures the correct display of products to enhance sales and showcase selection
Receives and prepares drink orders from guests and servers using standard pours and recipes; ensures accuracy of order
Rings drink orders into register, collects money and makes correct change
Provide immediate attention to all guests upon seating, is a good listener and takes genuine interest in enhancing guest relations
Closes down bar, making sure inventory is locked and secure, bar cleaned and sanitized and supplies put away
Assists servers with serving food and beverages when necessary
Wear a big smile and make guests feel welcomed and happy
Informs guests of daily specials and chef's specialties
Takes guests orders accurately and timely
Places order with kitchen; informs cooks about special cooking instructions
Serves beverages and meals according to standard operating procedure
Performs quality check to ensure guest satisfaction
Removes soiled places and glass ware according to standard operating procedure
Suggests and serves dessert, coffee and after dinner drinks
Verifies accuracy for prices, tips and other charges on all checks
Handles cash and credit card charges according to standard operating procedure
Clear and reset tables when the guests have left the restaurant
Keeps table, dining room and bus station areas clean at all times
Advises supervisor of any complaints as soon as they occur
Performs clean-up and closing duties as assigned by manager
Attends pre-shift line-up as requested by the Supervisor or Service Director
Reviews and turns in Z report with correct cash drop and credit card slips
Performs any task asked by supervisor which is job or guest related
Report to work in a neat and clean uniform
All guests must be treated in a manner to ensure their complete satisfaction
Always strive to exceed guests’ expectations
Check identification of guests to ensure guests are of legal age to consume alcoholic beverages
Refuse to serve beverages in a polite manner to guests who are not of legal age
Use judgment and reasoning to cope with difficult situations, such as preventing a guest from alcohol intoxication, dealing appropriately with an underage guest
If a guest is consuming alcoholic beverages, observe guests behavior, count the number of drinks served and if the server feels they should not drive, offer a taxi
Do not hesitate to ask a manager to intervene
Understand and actively support all company policies relevant to your role