Overview Function (Scope and Main Purpose of Job) The Service Bartender is responsible and accountable for all aspects of alcoholic and non-alcoholic beverages sales and service at bar outlets throughout the casino. Ensure consistent quality of products. Prepares and serves beverages with a sense of quality and a flare unparalleled in the local market to enhance the experience of the guest during their visit with Live! Casino. Responsibilities Core Service Standards CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience. Fast: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs. FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests. FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here Specific Responsibilities and Duties Responsible for setting up bars Responsible for handling all cash transactions. Responsible for all opening and closing inventories of all stock. Responsible to take orders from guests and servers and serving the orders accurately and in a timely manner. Keep area in a clean and orderly manner. Monitor supply levels and assess stocking needs. Direct and observe bar back staff Responsible to have knowledge of guests limitations and company policy and procedure regarding limitations. Ensure guests receive a favorable gaming experience. Consistently maintain appearance standards, as established. Knowledge of alcoholic beverages, liquors, wines, beers and ales; portray an “ask me” image with knowledge. Knowledge of all bar equipment, Easy Bar System, ABC laws and regulations and gaming laws; knowledge of bar operations Knowledge of sanitation and health department regulations for safe handling of alcohol. Other duties as assigned
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees