Bartender FT (Beverage Services)

Table Mountain Casino Resort•Friant, CA

5d•Onsite

About The Position

Under general direction from the Restaurant Services Supervisor, prepares and serves cocktails and other beverages and merchandise to customers or prepares for wait staff, in a prompt, courteous and professional manner. Accurately execute guest transactions, entering orders, tabulating bills, and receiving guest payment. Ensures customers meet age requirements for the purchase of alcohol products. This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Requirements

High School Diploma or GED required unless waived by Human Resources Management.
Minimum of two (2) years working in the food and beverage and/or hospitality industry required.
One (1) year of bartending work required, unless waived by hiring manager.
Must obtain a ABC certificate of safe alcohol server training as required.
Excellent interpersonal communication, guest service, attention to detail and problem solving skills required.
Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.
Knowledge of restaurant operations and food service principles.
Knowledge bartending and bar maintenance operations and customer service.
Knowledge of all bar items and liquors.
Knowledge of POS systems.
Knowledge of basic math and arithmetic.
Skill in interpersonal and customer relations.
Ability to create a friendly atmosphere and demonstrate excellent customer service.
Ability to operate a cash register.
Ability to communicate effectively, both verbally and in writing.
Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
Ability to establish and maintain professional relationships with co-workers at all levels.
Ability to work independently and meet strict time lines.
Ability to interpret a variety of instructions furnished in written and oral form.
Ability to stand for prolonged periods, walk and sit; use hands for dexterity of motion; stoop, bend, kneel or crouch, and have normal auditory, visual acuity, and verbal communications skills.
Ability to frequently lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception , color vision, and the ability to adjust focus
Must be able to work Nights, Weekends and Holidays

Responsibilities

Promotes positive customer relations, greets customers and creates a friendly atmosphere.
Promotes and documents orders for drinks, reciting selection of all call and premium brands as requested by memory; takes orders from customers in a prompt and friendly manner.
Inspects menus and special cards daily to insure they are presented to the guest
Prepare all food and/or beverage items using prep sheets and standard ingredient recipes.
Prepares and serves cocktails and other beverages accurately and without waste according to the customer’s specifications and ABC requirements.
Inputs orders at the point of sale; creates checks for each customer/party/server; maintains accountability of all beverages served.
Prepare and display all food and merchandise in accordance to ServeSafe, and other regulatory standards.
Presents an accurate check to guest in a timely fashion; thanks patrons and invites them to return.
Cleans up after customers at the bar and maintains an orderly and clean work area at all times.
Maintains proper and adequate bar set up; washes glassware and utensils after each use.
Serves food to customers seated at the bar as requested.
Checks identification and legitimacy of customers to make sure they meet age requirements for the purchase of alcohol products.
Provide safe and responsible alcohol services by determining when a customer has had too much alcohol.
Ensure all displays cases and refrigerators are clean and stocked throughout shift
Maintain an organized work area for convenient guest interaction and safety.
Maintains inventory, supplies and prepare food based on business volumes as directed by Supervisors using par levels.
Responds to customer questions and concerns in a professional and courteous manner.
Safeguards casino monies by balancing house bank at the beginning and end of each shift.
Arrange bottles and glasses to make attractive displays.
Maintain knowledge and answer guest questions regarding all food venues, beverage service, and Casino related information.
Attends and participates in regularly scheduled staff meetings.
Follows guidelines regarding alcohol service, safety and customer service according to established regulations policies and procedures.
Contributes to a team effort and accomplishes related results as required.
Performs other duties as required.