Story Land - Bartender

Herschend•Bartlett, NH

2d•Onsite

About The Position

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The Bartender will instill a customer service focused attitude and a commitment to ensuring the highest standard of service to provide a positive guest experience. We are currently looking for a: Story Land - Bartender Roles & Responsibilities: Working at Story Land is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Story Land host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights! We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Story Land. Apply today! Do not miss the chance to spark your career now! We're not just in the attractions business; we're in the people business- and that starts with our own. Our 20,000+ hosts across North America are the heartbeat of our diverse and growing company. In keeping with our company values, we nurture a balance between work and family, strive to promote 70% from within and support each host’s efforts to develop a fulfilling and rewarding career

Requirements

No education requirements for this position
1+ years of previous bartender experience highly desired but not required
Previous experience with alcoholic beverage serving and associated regulations would be helpful
Must be Bartender/Server Certified (TIPS, RAMP, I-PACT, or similar) or become so within 30 days of hire, when required by state and local guidelines.
Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Must be at least 18 years of age to comply with New Hampshire Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Ability to work until later hours of the night
Must have negative TB test results within the last 2 years
Must have reliable transportation to and from your scheduled shift
Ability to comply with all uniform policies
Ability to refrain from on-the-job consumption of alcohol
Must possess safety-oriented mindset and understand the importance of complying with all state, and local beverage preparation and serving regulations
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
Ability to positively engage with guests to promote sales and customer satisfaction
Ability to follow direction, multi-task, and work as part of a team as well as independently
Ability to stand, walk, and remain on feet for majority of the workday
Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
Ability to remain sedentary for periods of time, while using a computer or POS
Ability to withstand heat and humidity from food preparation equipment
Ability to carry, push, pull, lift, and hold objects weighing 40 pounds or more
Ability to consistently use hands to grasp, control, move objects/tools
Ability to use step stools, as needed

Nice To Haves

Previous experience with Point of Sale (POS) technology and PCI compliance a plus

Responsibilities

Greet guests in a friendly and professional manner as they approach the bar
Protect establishment and patrons by strictly adhering to company policy as well as all state/local Health Department regulations sanitation, safety, and alcohol beverage control policies
Maintain professional appearance and adhere to uniform standards
Present menus to guests and promote specials and/or specialty house drinks
Check guest identification to ensure that they meet the minimum age requirement for consumption of alcoholic beverages
Efficiently operate restaurant equipment (e.g. telephone, juice machine, soda fountain, etc.)
Maintain a knowledge of the menu items and assist guests by explaining how various menu items are prepared
Take guest orders, communicate orders to kitchen, and serve food and beverages in a friendly and professional manner
Periodically check on guests to ensure all needs and expectations are being met
Continuously monitor guests for potential intoxication and determine when alcohol service should cease
Adhere to all bar related RAMP, TIPS, I-PACT safety training protocols
Utilize Point of Sale (POS) and registers to accurately run tabs, prepare checks, and successfully record all financial transactions
Store and stock refrigerators, ice machines, cups, straws, napkins and other service items as needed
Sanitize and clean service areas, bar tops, and surrounding bar areas, as needed
Manage to-go orders and retrieve them from the kitchen, as needed
Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities
All other duties assigned by leadership