Bartender

JDM GOLF LLC•Phoenix, AZ

About The Position

Join our Team at the Adobe Clubhouse at the Arizona Biltmore Golf Club! We are looking for enthusiastic and service-oriented individuals to join our team. Located in Central Phoenix, the Adobe Clubhouse at the Arizona Biltmore Golf Club will offer breakfast, lunch, and dinner in a welcoming golf club atmosphere. We want our members and guests to receive an unforgettable dining experience. In addition to our Restaurant and Market, we will be hosting a variety of banquets and events in creating memorable experiences. Job Summary The Bartender’s purpose is to serve beverages by providing excellent customer service, maintaining a clean and organized bar area, and contributing to the overall success of the Adobe Clubhouse’s food and beverage outlets. JDM Golf Teammates will role model the core values and behaviors by: Cultivating a positive work environment. Being efficient with time at work. Communicating effectively with management, co-workers, and guests. Being flexible. Maintaining integrity in all conversations and actions. Consistently reporting to work on time prepared to perform duties of position. Following internal procedures and external regulations; and reporting issues to management.

Requirements

High school diploma or general education degree (GED)
Must be 21 years old.
Position may utilize golf carts; thus, must have a valid driver’s license.
Unexpired Arizona food and liquor certifications.
Ability to use Point of Sale (POS) System
Ability to use employee self-service on company’s human resources/payroll database
Regular attendance is required.
Additional hours including weekends may be required on a regular basis to fulfill duties of position.

Nice To Haves

Minimum two years related bartending experience and/or training preferred
Experience in a golf club-like environment preferred.
Possess strong interpersonal skills to deliver exceptional service – should be friendly, approachable, and attentive.
Strong attention to detail and time management skills.
Ability to collaborate with kitchen staff, servers, and other restaurant staff.
Strong communication skills including effective listening.
Highly organized to manage multiple guests.
Flexible and adaptable to changes.
Ability to remain calm during peak hours or challenging guests or members.
Comfortable in upselling.
Demonstrated working knowledge of food and beverage handling regulations.

Responsibilities

Greet guests / members in a warm and friendly manner.
Answer questions about the available alcoholic and non-alcoholic beverages.
Make recommendations based on customer preferences.
Provide information about clubhouse events and promotions.
Checking identification to verify the legal drinking age of guests and refusing service to intoxicated individuals in a professional-like manner.
Seeking management assistance, as appropriate.
Answer guests questions and resolve any guest complaints or concerns in a professional and courteous manner.
Prepare and serve a variety of alcoholic and non-alcoholic beverages including beers, wines, cocktails, soft drinks, etc. ensuring that all drinks are served promptly and responsibly.
Use appropriate tools, such as jiggers or measuring spoons, to ensure accuracy in measurements.
Take orders accurately through the POS system.
Suggest additional items such as appetizers and increase revenue?
Keep the bar area clean and well-maintained throughout the shift, including wiping down counters, cleaning equipment, and restocking supplies.
Perform opening or closing cleaning and sanitizing duties, securing the bar area, and completing opening or ending of shift tasks as required.
Handle payment process accurately and timely.
Transfer open bar tab to restaurant, as needed.
Balance cash drawer at the end of the shift.
Monitor and maintain inventory levels of beverages, mixers and other bar supplies, ensuring that stock is replenished as necessary, and waste is minimized.
May be scheduled to work at banquet events.
Participates in pre-shift meetings, taste tests, and training.
Conform with all safety standards and use of all appropriate safety equipment.
Follow good personal hygiene guidelines.
Performs other duties, as assigned.