Bartender, Bar

MCR • Odessa, TX

19h • Onsite

About The Position

The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. The Bartender provides customized beverage service to each of the hotel’s restaurant/bar customers in a friendly, energetic, and timely manner. Responsible for assuring the guest is having a great time and/or relaxing while at the bar. Associates are passionate about guest service and can communicate effectively and multitask.

Requirements

• Must have a positive attitude and willingness to learn.
• Ability to follow instructions, assigned tasks, and meet deadlines.
• Always provide friendly service with a smile to guests.
• Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the hotel.
• Must arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate manager.
• Never work while clocked out.
• Must clock in/out for breaks at the designated time on your schedule.
• Must provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
• Remaining upright on the feet, particularly for sustained periods of time.
• Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Making substantial movements (motions) of the wrists, hands, and/or fingers.
• Carrying certain laundry supplies, linens and other items.
• Read, write, understand and communicate with others effectively using the English language.

Nice To Haves

• Experience in a hospitality, service, consumer-facing franchise or related field preferred.
• Knowledge of drink preparation, previous bartender experience preferred.

Responsibilities

• Greet guests happily upon arrival and throughout their stay with a smile.
• Use the guests’ names whenever possible, ensuring they feel properly welcomed.
• Contribute to great guest satisfaction scores.
• Handle challenging guest situations with hospitality and a sense of urgency.
• Strong knowledge of all features of the hotel facility and amenities.
• Awareness and support for all groups and events at the hotel.
• Understanding of relevant technology for each role.
• Answer all incoming calls with friendly service using the approved greeting.
• Keep all areas, both front and back of the house, clean and well-organized.
• Pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
• Always greet every guest happily with a smile, by name if possible, while cleaning.
• Complete all operational checklists accurately and at the designated times, every shift.
• Ensure handover reports are accurate and on time, for effective shift-to-shift communication.
• Wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
• Maintain clear, honest, and professional communication between Team Members.
• Be willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests.
• Work together to create a welcoming environment for guests and an effective, positive workplace.
• Greet guests and give a clear and correct description of food and beverage options.
• Maintain proper and adequate set-up of the bar area.
• Stock beer, wine, spirits, paper products, straws and stirrers, condiments, and produce.
• Maintain stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables.
• Mix, garnish, and present drinks using standard ingredient recipes and practice portion control.
• Attend monthly departmental meetings.
• Input orders into computer and secure accurate payment.
• Receive cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all moneys.
• Lock up and store all beverages, food and other equipment items, deposits cash drops and secures bank at end of shift as needed.
• Sanitize and clean in and around the bar area.
• Complete daily inventory prep sheet and other side work allowable by labor rules.
• Knowledge and familiarity of current food and beverage offerings. Promote and document orders for drinks.
• Ensure compliance with food safety and handling policies and procedures, i.e., product rotation, dating, labeling, and cleaning.
• Assist in maintaining the cleanliness of the restaurant and surrounding areas.
• Demonstrate knowledge of hours and available amenities of the hotel.
• Work effectively and efficiently with the service and kitchen teams.

Benefits

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed