Position Summary Responsible for providing exemplary guest service to all CWCR guests while mixing and serving drinks, alcoholic and non-alcoholic, to customers, directly or through wait staff. Essential Functions Providing exemplary guest service to all CWCR guests. Takes beverage orders from serving staff or directly from customers in the lounge and on the gaming floor. Serves wine and bottled or draft beer. Mixes ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks. Serves food items to customers seated at the bar. Operates Point of Sales (POS) system and collects money for drinks served. Checks identification of customers to verify age requirement for purchase of alcohol. Maintains, transports, and restocks beer, liquor, wine, mixes, fruit, and all other bar needs. Serves customer from start to finish including greeting, educating, obtaining orders, entering orders, delivering orders, and accepting payment in a prompt, efficient, and courteous basis. Performs all opening, closing, cleaning, and stocking responsibilities at the end of the shift. Monitors, controls, and tracks all product waste. Adheres to all OLCC and Chinook Winds Casino Resort policies and procedures regarding alcohol service. Maintains, transports, and delivers products, beer, liquor and wine inventory to bar and service locations. Sets up and tears down portable bar systems for specialty events. Performs all duties in accordance with Chinook Winds Casino Resort customer service standards. Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs, and services. Provides input or recommendations for improvements/changes in program processes or services. All other duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED