Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for the preparation of cocktails to all cocktail servers assigned to his/her station. Receives orders from Cocktail Servers and prepares drinks according to requests. Communicates to beverage management the need for stock of beverage items and equipment. Ensures that clean and sanitary conditions of bar service area are maintained. Maintains organization of all beverage supplies and equipment in service areas. Completes special assignments for upper management as requested.
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Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
High school or GED
Number of Employees
5,001-10,000 employees