Bartender

Transcendent Hospitality•Pinehurst, NC

10h•$7

About The Position

The Bartender is responsible for delivering attentive, knowledgeable, and guest-focused service while preparing and serving food and beverages in accordance with property standards and all applicable regulations. This role ensures a welcoming guest experience through accurate order taking, menu expertise, responsible alcohol service, and effective upselling. The position requires strong cash-handling skills, collaboration with the bar and service team, and a commitment to cleanliness, safety, and compliance with NC food safety and ABC regulations, all while contributing to a positive, team-oriented work environment.

Requirements

Minimum of 1 year mixed beverage bartending experience
Customer-oriented and upbeat personality
Must be eligible to work in the United States
Ability to diffuse high stress and tense situations
Possess or have ability to obtain Tips Certification within six months of commencement of employment
Exceptional organizational and operational skills, and detail-oriented
Excellent interpersonal skills, including tact and professionalism in dealing with staff, customers, and management
Ability to work a flexible schedule to include AM/PM shifts, weekends, and holidays
High School Diploma / GED required

Nice To Haves

BarSmarts, WSET, CMS or other wine/spirits certification is a plus

Responsibilities

Appropriately welcome, interact with, and take food and drink orders from guests
Check identification of guests to make sure they meet age requirements for purchase of alcohol
Prepare and serve alcohol or non-alcohol beverages according to property standards and specification
Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests
Set and maintain guests with appropriate service ware and serve, check on, and run food as needed
Demonstrate the ability to consistently speak knowledgeably about the menus (both food and drink)
Prepare service drinks for the servers in a timely manner
Assess customers’ needs and preferences and make appropriate recommendations
Ability to utilize sales tactics to upsell on food or drink as appropriate
Serve customers in a friendly and helpful manner
Provide guidance to guests on property programming and general regional information
Stay guest focused and nurture an excellent guest experience
Ring in and collect payment for all food and beverage served
Handle an assigned house bank and follow all cash handling procedures as per property standard
Collaborate with bar team and manager to prepare inventory
Communicate and monitor ordering needs to minimize running out of items
Perform other duties as assigned by managers
Communicate scheduling conflicts, vacations, and shift changes to managers according to policies and procedures
Communicate professionally with all other staff, guests, and managers
Work together with other staff in a “One Team, One Dream” mentality
Ensure back bar and all work surfaces are kept in neat and tidy condition throughout service
Monitor any possible alcohol abuse and appropriately communicate any guests who must be cut off
Maintain clean bar top throughout service
Wash glassware, prep and bar tools to maintain health standards
Comply with all NC Department of Food and Safety regulations
Comply with all NC ABC regulations
Maintains strong personal image and uniform standards