Bartender - Sorelle

BHC•Clinton Township, MI

26d•Onsite

About The Position

As the primary contact for guest in the bar, the Bartender at Sorelle is responsible for selling, preparing and serving mixed beverages, wine and food. Duties include preparing and serving beverages, overseeing bar maintenance, making menu suggestions, delivering food and drinks, describing the dishes to guests, recommending wine selections, monitoring guest satisfaction, and managing inventory. Must be pleasant, conscientious, and professional with an extensive knowledge of mixology, product, and alcoholic beverage selections. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service. GENERAL EXPECTATIONS: Act with integrity, honesty and knowledge that promote the culture, values of MG-SC, dba Sorelle and partners. Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times Maintains clean and organized workstations that are cohesive with the restaurant’s philosophy, culture, and standards of excellence. Recognize or seek areas for staff and restaurant improvement and offer positive solutions for change. Operate within the restaurant on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative. Understand completely all programs, procedures, standards, specifications, guidelines, and training programs. Understand philosophy of management and owner. Displays consistent attention to detail and follow through of all restaurant policies. Represents the restaurant professionally through effective communication, cooperation and relationships with all business partners. ESSENTIAL JOB FUNCTIONS: (Includes but is not limited to the following duties. Other duties may be assigned): Understand and perform job duties to the expectations of MG-SC, dba Sorelle and the restaurant Service, Food, Beverage, and Wine manuals. Oversees and assists the entire front of house team with all elements of service. Takes ownership of the bar, knowing the names and preferences of their guests and VIPs, greeting, seating, running, bussing, re-setting etc. Executes and facilitates service in cooperation with other Bartenders, sommeliers, and managers. Facilitates the communication between the FOH & BOH. Describes dinner features as needed, including menu changes and daily additions. Follows through and communicates with Management team/Chef on VIP procedures and special requests. Conducts continuous training with service team regarding the spirit and cocktail list and provides complete training for all new hires. Participate in Pre-Shift meetings and learn new menu items. Taking and making beverage orders. Describes dinner features as needed, including menu changes and daily additions. Takes food orders and provides setups and service for guests dining at the bar. Coordinating transfers with manager/server team Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times. Develops rapport with guests. Describes dinner features as needed (including changes and additions). Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have. Liaise with server to ensure communication at all times about wants and needs of guests. Understand the order taken by the server and any changes in the menu, dietary restrictions, food allergies, etc. Assists the Chef in expediting the food to the bar. Ensure that all food and products are consistently prepared and served according to the restaurant’s standards. Maintain a clean, safe environment all times in the bar (front bar, back bar, well, floor). Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant colleagues and guests

Requirements

Must be pleasant, conscientious, and professional with an extensive knowledge of mixology, product, and alcoholic beverage selections
Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service
Minimum 3-4 years of fine dining mixology experience
Knowledge of service and food and beverage, generally involving at least 2 years of dining room experience and thorough knowledge of fine dining, service procedures, and functions
Cleanliness, organization, and the ability to work well in a team situation are crucial to this position
Extensive Food and Wine knowledge
Must be a minimum age to serve alcohol
High school or equivalent education required
Applicants must possess a strong dedication toward learning, and motivation to progress in a fine dining environment
Possess excellent basic math skills and can operate a cash register POS system and Microsoft-based computer systems
Familiarity with Microsoft Office Suite of products and strong financial acumen
Must be impeccably groomed, maintain good hygiene, and good posture, and have the required uniform and tools
Responsive to constructive feedback from Chefs and Managers
Ability to communicate effectively with management, guests and hourly staff

Responsibilities

Selling, preparing and serving mixed beverages, wine and food
Preparing and serving beverages
Overseeing bar maintenance
Making menu suggestions
Delivering food and drinks
Describing the dishes to guests
Recommending wine selections
Monitoring guest satisfaction
Managing inventory
Oversees and assists the entire front of house team with all elements of service
Takes ownership of the bar, knowing the names and preferences of their guests and VIPs, greeting, seating, running, bussing, re-setting etc
Executes and facilitates service in cooperation with other Bartenders, sommeliers, and managers
Facilitates the communication between the FOH & BOH
Describes dinner features as needed, including menu changes and daily additions
Follows through and communicates with Management team/Chef on VIP procedures and special requests
Conducts continuous training with service team regarding the spirit and cocktail list and provides complete training for all new hires
Participate in Pre-Shift meetings and learn new menu items
Taking and making beverage orders
Takes food orders and provides setups and service for guests dining at the bar
Coordinating transfers with manager/server team
Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times
Develops rapport with guests
Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have
Liaise with server to ensure communication at all times about wants and needs of guests
Understand the order taken by the server and any changes in the menu, dietary restrictions, food allergies, etc
Assists the Chef in expediting the food to the bar
Ensure that all food and products are consistently prepared and served according to the restaurant’s standards
Maintain a clean, safe environment all times in the bar (front bar, back bar, well, floor)
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant colleagues and guests