Bartender - Aletitude Restaurant - GRR Airport

Paradies Lagardère•Kentwood, MI

15h

About The Position

The Bartender is responsible for delivering exceptional customer service by preparing the highest quality beverages, and providing timely, accurate, and friendly service for each guest. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public. In joining our team, you commit to supporting this mission by demonstrating our service standards at all times and holding all team members to the same. Providing a safe work environment of trust and respect free of harassment is expected.

Requirements

Ability to work various shifts in a 7/365 team-oriented environment.
Excellent customer service skills and an ability to communicate effectively, in English.
Strong self-motivation and organizational skills.
Positive interpersonal skills.
Self-starter able to prioritize and handle various tasks simultaneously.
Ability to adapt to changing priorities and unexpected situations
Proficiency required in reading, writing and mathematics, in English.
Knowledge of federal, state, and local liquor laws.
Standing for long periods of time and the ability to work in an environment with varying temperatures.

Responsibilities

Must have a passion for the guest!
Must smile often!
Exceed First Class Service standards and behavior with guests, business partners, and peers.
Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
Warmly greets and acknowledge guests and takes drink and food order; provides information about menu items and looks for an opportunity for additional sales.
Create a lasting first and last impression.
Engages with guests in a friendly and professional manner.
Check identification of guests to verify they are of legal drinking age.
Prepare and serve a wide variety of craft cocktail, beer and wines, and food. Must have a thorough knowledge of menu offerings.
Eye for detail, properly using drink mixing tools and techniques.
Prepares the correct garnishes and fruit for cocktails.
Accurately processes transactions through the point-of-sale system ensuring cash, credit, and debit transactions are recorded accurately.
Responds appropriately to customer concerns.
Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests.
Ensures a clean, sanitized, and well-stocked bar.
Stocks and cleans glassware through the operation and maintenance of the glass washer and sanitizer.
Performs opening and closing side work, as directed.
Must go above and beyond for guests and other team members.
Enthusiastically supports decisions once they have been made by management.
Ability to take direction and collaborate in a team environment.
Follows health, safety, and sanitation guidelines.
Inventories all beverages and operation supplies, orders replacement items as needed.
Build guest loyalty and enhance selling skills using available training materials.
Maintain a clean organized work environment that is free of safety hazards which may include sweeping and mopping.
Accountable for compliance with all local, state, federal laws, and regulations including those relating to food safety.
Other duties as assigned.