Bartender

Folino Estate•Kutztown, PA

34d

About The Position

Do you love building relationships and creating exceptional guest experiences? We are hiring Bartenders to provide friendly, responsive service to create an exceptional experience for all our guests. Each bartender's primary objective is to show our guests such an excellent experience, they will want to return.

Requirements

Basic knowledge of dining room and service procedures and functions
Basic knowledge of wine service
Basic mathematical skills
Able to communicate effectively
Able to handle money and operate a point-of-sale system
Eighteen years of age or older; ability to pass RAMP training
Able to work in a standing position for long periods of time (up to 8 hours)
Able to safely lift and easily maneuver trays of food and containers weighing up to 25 pounds

Responsibilities

Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant's standard drink recipes
Accept guest payment, process credit card charges, and make change if necessary
Check identification of guests to verify age requirements for purchase of alcohol
Clean and sterilize glasses, utensils, and bar equipment
Balance cash receipts
Record drink orders accurately and immediately enter into the register system
Attempt to limit problems and liability related to guests' excessive drinking by taking steps such as persuading guests to stop drinking or arranging transportation for intoxicated guests
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws
Present drink menus, make recommendations, and answer questions regarding beverages, especially our wines
Take beverage orders from serving staff and directly from guests seated at the bar
Clean bars, work areas, and tables
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
Serve snacks or food items to guests seated at the bar
Slice and pit fruit, and prepare other garnishes for drinks
Ask guests who become loud and obnoxious to leave, or contact management to do so
Arrange and maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation, promotion of beverages, and attractive displays
Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas
Recognize and learn the names of regular guests
Assist the restocking and replenishment of bar inventory and supplies
Report all equipment problems and bar maintenance issues to the restaurant manager
Attend all scheduled employee meetings and offers suggestions for improvement
Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant
Fill-in for fellow employees where needed to ensure guest service standards and efficient operations
Plan, organize, and control the operations of bar
Help complete prep work for the kitchen
Create drink recipes
Learn all aspects of Folino Estate wine and have the ability to walk a guest through a tasting as well as provide information and exemplary service
Provide guests with information about Folino Estate, local areas, including giving directions