Bartender

Little River Casino Resort • Eastlake, MI

11h

About The Position

Prepares, and delivers alcoholic and non-alcoholic beverages to the F&B Servers and external guests. Entry of all alcoholic and non-alcoholic beverages into the Point of Sale (POS) system. This is a tipped position.

Assist and do what you and your department can to create a fun, exciting entertainment experience for our guests and engaging, inclusive, supportive work environment for our team members.

Requirements

• None
• 6 months experience as a Bartender or 6 months Service Bartending experience
• Must obtain SERVSafe Certification within 90-days and maintain throughout employment
• Michigan TAM certification or must obtain within 60 days of employment
• At least 18 years of age
• Basic organizational, written, and verbal communication skills
• Basic problem-solving skills
• Basic money handling skills with the ability to count money and give change swiftly and accurately
• Guest service, interpersonal and teamwork skills necessary to maintain quality service deliver
• Accurate and detail-oriented
• Maintain high confidentiality
• Independently manage multiple tasks in a professional manner
• Ability to work independently with minimal supervision
• Ability to work cooperatively with all departments
• Ability to manage extensive amounts of paperwork
• Ability to operate most office equipment (computer, fax, copier, etc.)
• Accountable - Accept responsibility and account for actions
• Collaborate - Ability to work with team members and management team to improve the gaming environment and continue to create a fun and exciting entertainment culture for our guests
• Communication – Clearly, concisely, and professionally use verbal and written skills with guests, team members, management team and vendors
• Guest Orientation - Establishes and maintains long-term guest relationships, building trust and respect by consistently meeting and exceeding expectations in a professional and ethical manner
• Confidential - Will maintain and abide to the highest standards of confidentiality pertaining to team member, department, LRCR, and guest information
• Detail Oriented – Ability to pay attention to the minute details of a given project or task
• Diversity – Work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type
• Emotional Intelligence - Able to keep your emotional intelligence skills present and accessible, including thought and emotion control, emotional barriers, a flexible mindset and be conscious of and in alignment with the organization's core values
• Empathetic – Appreciates and sensitive to the feelings of others
• Ethical - Demonstrates conduct conforming to the highest-level set of values and accepted standards
• Interpersonal skills - Able to work effectively with guests, team members, management team, and vendors
• Organized – Possesses the trait of being organized and follows a systematic method of performing a task
• Policies & Procedures - Demonstrates thorough, accurate, working knowledge and supportive attitude of all organizational policies, procedures, guidelines, and systems
• Professional Attitude – Value, motivate and appreciate each individual you interact with in your office, your department(s), the Casino, the community and all of our guests
• Reliable – Is dependable and trustworthy
• Respectful and Honest / Acts with Integrity - Is truthful and credible in the workplace with team members, management team, guests, and vendors

Nice To Haves

• Experience working with a Tribally run casino and/or resort preferred

Responsibilities

• Warmly greets and acknowledges guests upon arrival.
• Serves F&B Servers from start to finish, including educating, obtaining beverage orders, and delivering beverages promptly.
• Operates computer POS system.
• Maintains and provides general knowledge of Little River Casino Resort events, promotions, programs, and service.
• Maintains general appearance of work area/service bar area.
• Performs all duties in accordance with Little River Casino Resort service standards and procedures.
• Requests proper comps, coupons, and monies for payment of alcoholic beverages.
• Must satisfactorily complete all training assigned by the Resort and the F&B department.
• Must adhere to the safety rules and regulations of the Little River Casino Resort and the Food & Beverage department.
• Must be aware of and adhere to the emergency and evacuation procedures.
• Must be aware of and adhere to the Resorts Health & Safety Program.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed