Bartender

SARACEN DEVELOPMENT LLC•Pine Bluff, AR

48d•Onsite

About The Position

Responsible for providing fast, friendly, professional beverage service to casino guests and beverage servers. (2 minute or less production cycle for 15 drink tray). All functions will be performed within the guidelines of the Saracen Casino Resort policies and procedures, Internal Control Standards and objectives.

Requirements

Must be 21 years of age
Count money and change correctly
Knows cocktail ingredients and proper mixing and pouring techniques
Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
Must present a well-groomed and professional appearance.
Must possess excellent communication skills.
Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues.
Ability to write routine correspondence and to speak effectively to the public, employees and customers.
Must have the ability to deal effectively and interact well with the customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Must be able to be approved for and maintain a valid gaming license.
Work nights, weekends and holidays as required.
Employment is contingent upon a favorable outcome of a background investigation and drug screening

Responsibilities

Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required
Slices and pits fruit as required
Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
Maintains a clean and stocked workstation in accordance with established health and safety guidelines
Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities
Monitors guest consumption of alcohol and intervenes as needed according to guidelines
Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
Promotes casino events and programs
Works closely with Players Club to promote new card sign up programs
Works well with other, especially beverage servers, bartenders, bar helpers, beverage supervisors, and casino supervisors
Provides personalized service and uses guest name
Resolve service problems according to guidelines
Takes food orders when working in the pub and delivers to guests
Adheres to regulatory, departmental, and company policies in an ethical manner
Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times.
Maintains a professional work environment with supervisors and staff.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Attends all necessary training meetings.
Assist in other projects, as directed.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
Outstanding example of and a credit to Saracen Casino Resort
Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSH Act which are applicable to his own actions and conduct.