Bartender

Dave & Buster's Inc.•Niles, OH

23h•$6 - $6•Onsite

About The Position

Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster’s offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. The Bartender ensures Guests have an unparalleled experience by providing fast, friendly service and being attentive to Guests’ needs. This role involves delivering an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. The Bartender is responsible for keeping their immediate supervisor promptly and fully informed of all problems or unusual matters of significance, taking prompt corrective action where necessary or suggesting alternative courses of action. They create a warm, fun atmosphere for Guests and Team members, adhere to company’s sanitation procedures, and maintain responsibility for their personal bank, ensuring all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change. The position requires following alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests, and assessing Guest demeanor to identify when behavior should be called to the attention of a Manager. Bartenders follow all bar recipes to deliver a consistent product, control costs, and maximize Guest satisfaction. They keep their station clean, set up and take down station tables appropriately, greet newly seated Guests in a friendly and timely manner, and accurately take Guests’ food and drink orders. A thorough understanding of all menu items is required to answer questions regarding food and drink items and their preparation. Orders are entered into Micros quickly and in proper sequence, using appropriate modifications and charges. The Bartender is responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift, demonstrating the ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift. They ensure food is properly garnished and deliver trays to designated bar areas, as well as other sections in the restaurant as needed, working quickly and efficiently adhering to a “Full hands in, Full hands out” philosophy. Participation in all incentives and contests, driving sales and promoting the brand, is expected. The role also involves completing bar inventories and daily requisition sheets as requested and required, completing opening/closing duties in a timely manner, assisting in party set up and breakdown, and assisting other Team members as needed or as business dictates. Bartenders bus and reset tables as needed and ensure ongoing Guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary, and responding to Guest needs in a timely manner. Maintaining a favorable working relationship with all other company Team members is crucial to foster a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness. The Bartender must listen to hear Guests’ orders and needs, and then communicate with Guests verbally and with other Team members verbally via the Micros system. Being friendly and able to smile frequently is essential. Restaurant and/or bar experience is preferred, but not required. The Bartender must be skilled in effectively communicating with Guests to generate enthusiasm about the D&B experience, and must be able to read and communicate in English. They must be dressed in proper dress code requirements, looking neat, clean and professional at all times, and be able to work in a noisy, fast-paced environment with distracting conditions. Applicants must be at least 21 years of age.

Requirements

Must demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift
Must be friendly and able to smile frequently
Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience
Must be able to read and communicate in English
Dressed in proper dress code requirements, looking neat, clean and professional at all times
Work in noisy, fast paced environment with distracting conditions
Must be at least 21 years of age
Work days, nights, and/or weekends as required
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment
Read and write handwritten notes
Lift and carry up to 30 pounds
Move about facility and stand for long periods of time
Walk or stand 100% of shift
Reach, bend, stoop, mop, sweep and wipe frequently

Nice To Haves

Restaurant and/or bar experience preferred

Responsibilities

Ensures Guests have an unparalleled experience by providing fast, friendly service and being attentive to Guests’ needs
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
Takes prompt corrective action where necessary or suggests alternative courses of action
Creates a warm, fun atmosphere for Guests and Team members
Adheres to company’s sanitation procedures
Maintains responsibility for personal bank and ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change
Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests
Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager
Follows all bar recipes to deliver a consistent product, control costs, and maximize Guest satisfaction
Keeps station clean, sets up and takes down station tables appropriately
Greets newly seated Guests’ in a friendly and timely manner
Accurately takes Guests’ food and drink orders
Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation
Enters orders into Micros quickly and in proper sequence, using appropriate modifications and charges
Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift
Ensures food is properly garnished and delivers trays to the designated bar areas, as well as other sections in the restaurant, as needed
Works quickly and efficiently adhering to “Full hands in, Full hands out” philosophy
Participates in all incentives and contests, driving sales and promoting the brand
Completes bar inventories and daily requisition sheets as requested and required
Completes opening/closing duties in a timely manner
Assists in party set up and breakdown
Assists other Team members as needed or as business dictates
Busses and resets tables as needed
Ensures ongoing Guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary, and responding to Guest needs in a timely manner
Maintains a favorable working relationship with all other company Team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
Listen to hear Guests’ orders and needs, and then communicate with Guests verbally and with other Team members verbally via Micros system